Front Desk Receptionist - Medical

Community Health Connections; Fitchburg (MA); On-site; USD 46,000; Full time

Job summary

Community Health Connections (CHC) is seeking a Front Desk Receptionist for their South Gardner Medical/Urgent Care department. This role involves managing patient arrivals, scheduling appointments, and ensuring compliance with established protocols. Ideal candidates are organized, bilingual in Spanish, and possess excellent interpersonal skills. CHC offers competitive benefits including health insurance, PTO, and a supportive work environment.

Benefits

401k

Generous vacation and personal time

Sick time

Medical, dental, and vision insurance

100% paid Life insurance/AD&D

100% paid Long-Term disability

Employee Assistance Program (EAP)

Discounts on travel and entertainment

Discounts on cell phone service and electronics

Educational development reimbursement

Qualifications

• High School Diploma or GED required, associate degree preferred.
• Bilingual in Spanish preferred.
• 1-year similar work experience in a medical office preferred.

Responsibilities

• Receives and directs incoming patients.
• Reviews and updates patient information.
• Schedules patient appointments according to established protocol.

Skills

Interpersonal relationship skills

Computer skills

Knowledge of basic medical terminology

Bilingual in Spanish

Ability to work in a fast-paced environment

Education

High School Diploma or GED

Associate degree in secretarial science or equivalent

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

JOIN THE CHC FAMILY!

Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.

Under the general supervision of the Medical Manager, the Front Desk Receptionist manages the arrival and departure of patients seeking services at the CHC South Gardner Medical/Urgent Care department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed as well as working one assigned evening.

Responsibilities include

• Receives and directs incoming patients.
• Reviews and updates patient information related to demographics and insurance.
• Follows established health center protocol for the check-in, encounter form production, and check-out.
• Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
• Places reminder calls to patients with upcoming appointments.
• Follows established health center protocol for daily cash reconciliation.
• Schedules walk-in appointments, in collaboration with the Nurse of the Day
• Schedules patient appointments according to established protocol.
  
  

Minimum Qualifications

• High School Diploma or GED required, associate degree in secretarial science or equivalent preferred.
• Bilingual in Spanish preferred
• 1-year similar work experience or in a medical office environment preferred
• Computer skills for accurate data entry
• Knowledge of basic medical terminology preferred.
• Demonstrated interpersonal relationship skills.
• Demonstrated proficiency in reading, writing and speaking in English.
• Demonstrated ability to work in a fast paced, high telephone call volume office environment.
  
  

Benefits

• 401k
• Generous vacation and personal time for eligible employees
• Sick time
• Medical, dental, and vision insurance
• 100% paid Life insurance/AD&D
• 100% paid Long-Term disability.
• Employee Assistance Program (EAP)
• Discounts on travel and entertainment!
• Discounts on cell phone service, computer purchases, and more!
• College Tuition Rewards/CMEs
• Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
• EyeMed Vision Care Program
• Accident & Cancer Insurance
• Educational development reimbursement
• Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Community Health Connections by 2x

Get notified about new Receptionist jobs in Fitchburg, MA.

Front Desk Receptionist- Behavioral Health

Fitchburg, MA $45,760 - $45,760 3 weeks ago

Front Desk Receptionist - Dental (Saturdays Only)

Capital Projects Administrative Assistant

Medical Assistant/Receptionist - Sudbury, 40 hours/week 7:45am-4:15pm

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.