Front Desk Receptionist - Customer Experience & Growth

Fred Anderson Kia of Raleigh; Raleigh (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401k with company match

Health benefits including telehealth

Paid time off

Employee discounts

Job summary

Fred Anderson Kia of Raleigh is seeking a full-time receptionist to manage the front desk and phone lines with a proven customer-service mindset. You will welcome guests, answer inquiries, and route them to the correct departments, ensuring a warm, professional first impression.

Ideal candidates have a high school diploma or equivalent, strong communication and organizational skills, and the ability to handle a dynamic work environment.

Qualifications

• Friendly and outgoing demeanor required.
• Excellent verbal and written communication.
• Strong organizational and time-management abilities.
• Active listening and customer-service oriented.
• Ability to handle a dynamic, fast-paced environment.
• Proficient in answering multi-line phone systems.
• Greet guests and direct to proper departments.
• Collaborate with sales and internal teams.

Responsibilities

• Answer multi-line phone systems.
• Greet guests and direct customers to the correct departments, notify the appropriate person that a customer is waiting.
• Assist with administrative paperwork as needed.
• Work cooperatively with the sales and other internal teams.

Skills

Friendly personality

Strong communication

Organizational skills

Listening skills

Multiline phone systems

Guest greeting

Teamwork

Education

High School Diploma or equivalent

Job description

Fred Anderson Kia of Raleigh is seeking a full-time receptionist to manage the front desk and phone lines with a proven customer-service mindset. You will welcome guests, answer inquiries, and route them to the correct departments, ensuring a warm, professional first impression.

Ideal candidates have a high school diploma or equivalent, strong communication and organizational skills, and the ability to handle a dynamic work environment.