Front Desk Receptionist — Customer Care & Scheduling

Greggardnerinsurance; Santa Fe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

Competitive salary

Job summary

Greg Gardner State Farm in Santa Fe, TX seeks a receptionist to greet customers, manage appointments and handle inquiries. You will be the friendly first point of contact, routing calls and guiding visitors to the right team.

The role emphasizes customer service, organization and basic sales conversations, with opportunities to learn insurance products and CRM systems. Prior experience in similar roles preferred; training is provided. Competitive salary and PTO offered.

Qualifications

• Previous receptionist or customer service experience preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Greg Gardner State Farm in Santa Fe, TX seeks a receptionist to greet customers, manage appointments and handle inquiries. You will be the friendly first point of contact, routing calls and guiding visitors to the right team.

The role emphasizes customer service, organization and basic sales conversations, with opportunities to learn insurance products and CRM systems. Prior experience in similar roles preferred; training is provided. Competitive salary and PTO offered.