Insurance Front Desk & Customer Care Specialist

Gregmeyer; Leander (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Profit sharing

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Greg Meyer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office in Leander, Texas. The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage inquiries, and support daily operations. In this role you will assist with scheduling, maintain customer records, and engage with prospective and existing clients to explore insurance options while delivering excellent

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Sales conversations

Organizational skills

CRM familiarity

Tools

CRM systems

Microsoft Office

Job description

Greg Meyer - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office in Leander, Texas. The ideal candidate is highly organized, detail-oriented, and eager to learn and grow within the insurance industry.

You will greet customers, manage inquiries, and support daily operations. In this role you will assist with scheduling, maintain customer records, and engage with prospective and existing clients to explore insurance options while delivering excellent