Front Desk Receptionist 4950 W 23rd St, Erie, PA 16506

Achievement Center, Inc.; Erie (Erie County); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

EAP

Paid holidays

PTO & vacations

401(k) retirement plan

Employee Referral program

Job summary

Be the face of an agency that makes a difference in the lives of children and families every day. Our Front Desk Receptionist plays a vital role in creating a warm, professional, and welcoming environment for clients, families, and staff alike.

If you’re detail-oriented, compassionate, and excel at multitasking, we invite you to bring your administrative skills and positive energy to our dedicated team. Compensation is based on experience, with benefits including medical, vision, life insurance,

Qualifications

• Prior experience (at least 6 months) in a reception, clerical, or administrative support role, ideally in a healthcare or child-serving setting.
• Strong organizational and time-management skills with the ability to handle multiple tasks effectively.
• Excellent interpersonal, written, and verbal communication skills.
• Proficient in Microsoft Office Suite and comfortable learning new systems.
• Commitment to confidentiality, compassion, and teamwork.

Responsibilities

• Provide clerical, reception, and operational support duties in a fast-paced environment.
• Present as the “face” of the agency and consistently maintain a professional and positive image.
• Interact with children, families, and visitors with warmth and professionalism, ensuring each experience reflects our mission and values.
• Handle confidential information with the highest degree of discretion and professionalism.
• Accurately maintain and organize clinical records.
• Perform efficient and accurate data entry with minimal error.
• Manage front desk operations, including answering phones, greeting visitors, and directing inquiries appropriately
• Schedule and reschedule client appointments using established agency procedures.
• Assist with general office duties and special projects as assigned.

Skills

Reception experience

Clerical skills

Healthcare exposure

Microsoft Office

Tools

Microsoft Office

Job description

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you’re looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve.

• Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day.
• More than a Century of Service: Since 1923, we’ve built a legacy of making a meaningful impact on children’s lives—stability you can trust.
• Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace.
• Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way.
• Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters.
• Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you’ll find real opportunity for professional growth and personal fulfillment.

Position Description:

Be the face of an agency that makes a difference in the lives of children and families every day. Our Front Desk Receptionist plays a vital role in creating a warm, professional, and welcoming environment for clients, families, and staff alike. If you’re detail-oriented, compassionate, and excel at multitasking, we invite you to bring your administrative skills and positive energy to our dedicated team.

Responsibilities:

• Provide clerical, reception, and operational support duties in a fast-paced environment.
• Present as the “face” of the agency and consistently maintain a professional and positive image.
• Interact with children, families, and visitors with warmth and professionalism, ensuring each experience reflects our mission and values.
• Handle confidential information with the highest degree of discretion and professionalism.
• Accurately maintain and organize clinical records.
• Perform efficient and accurate data entry with minimal error.
• Manage front desk operations, including answering phones, greeting visitors, and directing inquiries appropriately
• Schedule and reschedule client appointments using established agency procedures.
• Assist with general office duties and special projects as assigned.

Requirements

• Prior experience (at least 6 months) in a reception, clerical, or administrative support role, ideally in a healthcare or child-serving setting.
• Strong organizational and time-management skills with the ability to handle multiple tasks effectively.
• Excellent interpersonal, written, and verbal communication skills.
• Proficient in Microsoft Office Suite and comfortable learning new systems.
• Commitment to confidentiality, compassion, and teamwork.

Why join the Achievement Center of LECOM Health?

Compensation: TheACLH offers a competitivesalary based upon experience.

Time Off:8 Paid holidays in addition to generous vacation, sick, and paid time off.

Professional Advancement:Professional development opportunities and dedicated training budget.

• Medical Insurance
• Home Host option* – waived co-pays and deductibles when utilizing LECOM physicians and the LECOM Medical Center.
• *When using the Home Host benefits, all copayments and deductibles are waived with the exception for advanced diagnostics, certain types of therapy, durable medical equipment, infertility treatment, transplants, and certain surgical expenses.
• Highmark BC/BS Medical Insurance
• Employee only coverage costs only $100/month and family is only $370/month!
• BAI Insurance
• Employee coverage is only $10/month and Family coverage is only $27.20/month.
• Vision Insurance.
• Life Insurance, Long-Term Disability and AD&D are provided at no cost to you.
• Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc.
• Employee Assistance program (EAP).
• Employee Referral program.

Retirement:403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment.

• Returning employees may take advantage of the retirement match immediately or earlier than one year.

Wellness:No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance.

Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program.

Bilingual individuals are encouraged to apply.

The Achievement Center of LECOM Health commits to further living our values of inclusion and compassion and to strengthening policies and practices that better demonstrate social responsibility, diversity, inclusion equity, and cultural humility. We are committed to continuously listening, learning, and growing. We believe that an informed, diverse, and representative workforce will help everyone achieve more and do better.

We are an Equal Employment Opportunity employer and we do not discriminate against any employee or applicant because of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Achievement Center of LECOM Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.