Front Desk Receptionist

Arts Hacker; Waldwick (NJ); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Waldwick School of Ballet is seeking a reliable Front Desk / Administrative Assistant to be the welcoming face of our studio. You will handle phones, emails, scheduling, billing, and basic admin tasks in a friendly, child-focused environment.

The role requires strong communication, organization, and the ability to balance front desk duties with event support, including weekends for performances or special events. Photoshop or Canva skills are a plus.

Qualifications

• Strong communication and customer service skills.
• Organized, dependable, and detail-oriented.
• Experience with Photoshop or graphic design tools is a plus.
• Prior administrative/front desk/studio experience preferred but not required.
• Must be comfortable working with children of all ages.

Responsibilities

• Answer phones, emails, and provide clear communication with parents and prospective families.
• Serve as the main point of contact for students, parents, and visitors.
• Communicate with teachers regarding scheduling, attendance, and class coverage.
• Manage tuition billing, payments, and basic financial tracking.
• Track staff hours and assist with administrative records.
• Check student attendance and schedule trial classes and make-up classes.
• Assist students with uniforms, hair, and bathroom needs when necessary.
• Open and close the studio following established procedures.
• Light cleaning and upkeep of front desk and common studio areas.
• Design posters and flyers for bulletin boards and email communication (Photoshop, Canva or similar experience preferred).
• Provide administrative support for studio operations and events.
• Assist on occasional weekends for performances, rehearsals, or special events.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Team player

Work with children

Tools

Photoshop

Canva

Job description

Waldwick School of Ballet is a professional, and supportive environment dedicated to high-quality dance education. This is a great opportunity for someone who enjoys working with families, the arts, and being part of a close-knit team.

Schedule

• Wednesday approximately 2:30/3:00 PM – 7:30 PM (exact start/end time varies by day)
• Saturday (9 AM – 2PM)
• Occasional weekend availability required for performances or special events

Job Description

Waldwick School of Ballet is seeking a reliable, organized, and friendly Front Desk / Administrative Assistant to be the welcoming face of our studio. This role is essential to our daily operations and requires strong communication skills, attention to detail, and a warm, professional demeanor when working with students, parents, and staff.

Key Responsibilities

• Answer phones, emails, and provide clear communication with parents and prospective families
• Serve as the main point of contact for students, parents, and visitors
• Communicate with teachers regarding scheduling, attendance, and class coverage
• Manage tuition billing, payments, and basic financial tracking
• Track staff hours and assist with administrative records
• Check student attendance and schedule trial classes and make-up classes
• Assist students with uniforms, hair, and bathroom needs when necessary
• Open and close the studio following established procedures
• Light cleaning and upkeep of front desk and common studio areas
• Design posters and flyers for bulletin boards and email communication (Photoshop, Canva or similar experience preferred)
• Provide administrative support for studio operations and events
• Assist on occasional weekends for performances, rehearsals, or special events

Qualifications

• Strong communication and customer service skills
• Organized, dependable, and detail-oriented
• Comfortable working in a fast-paced, child-focused environment
• Basic computer skills (email, scheduling systems, spreadsheets)
• Experience with Photoshop or graphic design tools is a plus
• Prior administrative, front desk, or studio experience preferred but not required
• Must be comfortable working with children of all ages