Front Desk Receptionist

Napleton Auto Group; Town of Brookfield (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Top compensation

Family owned

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Paid training

Discounts on services

Growth opportunities

Job summary

Ed Napleton Automotive Group seeks a Receptionist at Napleton's Lexus of Brookfield to handle customer transactions, calculate bills, and process payments. The role requires accuracy, strong communication, and a customer-focused approach.

This position offers opportunities within a large, nationwide automotive group with comprehensive benefits and room for growth. Equal opportunity employer committed to diversity and inclusion.

Qualifications

• Data entry experience required.
• Cashier experience, automotive dealership experience a plus.
• Excellent communication skills.
• Professional appearance and demeanor.
• Willingness to undergo background check.

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system.
• Receive cash, checks and credit card payments from customers.
• Make change accurately and issue receipts to customers.
• Ascertain and record totals of counter tickets and repair orders, sales deposits, and verify against all cash, checks and credit card payments on hand at end of shift.
• Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution.
• Work a flexible schedule, including some weekends and holidays.

Skills

Data entry

Cash handling

Communication

Reading comprehension

Professional appearance

Education

High School Diploma or equivalent

Job description

The Ed Napleton Automotive Group is looking for our next Receptionist. This is an exciting opportunity in a growing, fast-paced industry.

Located at Napleton's Lexus of Brookfield, the Receptionist is critical to our customer’s experience. The Receptionist is responsible for handling customer transactions, calculating bills, and processing payments. The ideal candidate must be accurate and customer-focused.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top compensation plans!
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Calculate the customer’s bill using the dealership’s computer system
• Receive cash, checks and credit card payments from customers
• Make change accurately and issue receipts to customersAscertain and record totals of counter tickets and repair orders, sales deposits and verify against all cash, checks and credit card payments on hand at end of shift
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Able to work a flexible work schedule, including some weekends and holidays

Job Requirements:

• High School Diploma or equivalent
• Data experience required
• Cashier experience, automotive dealership experience is a plus
• Ability to read and comprehend instructions and information
• Excellent communication skills
• Professional appearance.
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.