Front Desk Receptionist

OneOncology, LLC; Scottsdale (AZ); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Arizona Urology Specialists is seeking a Front Desk Receptionist to join our Scottsdale practice. You will deliver courteous patient service, support the office, and help manage appointments and registrations with minimal supervision.

The role requires strong communication, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Travel to nearby sites may be required; a compassionate, patient-oriented approach is essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years front office experience, preferably in medical setting.
• 1–2 years of customer service experience.
• Proficient knowledge of medical terminology and CPT/ICD codes.

Responsabilités

• Create a positive first impression and deliver superb patient service.
• Schedule appointments and coordinate requested tests.
• Collect co-pays and balances at check-in; enter data into the batch.
• Enter patient demographics into Practice Management and EHR.
• Scan driver’s license and insurance cards; upload into the system.
• Obtain referrals, scan into EMR, and link to appointments.
• Reconcile daily payment batches and report to Site Manager.
• Travel to other sites as needed within a reasonable region.
• Assist patients with Phreesia registration.

Connaissances

Customer service

Attention to detail

Communication skills

Multitasking

Formation

High School Diploma or GED

Outils

Practice management software

EHR systems

Phreesia registration

Description du poste

Front Desk Receptionist### Front Desk ReceptionistApply: Scottsdale, AZ: Full time: Posted 25 Days Ago: R-0000024374Why Join Us? At Arizona Urology Specialists, we believe our people are the foundation of our success. When you join our team, you become part of an organization committed to exceptional patient care, clinical excellence, innovation, and continuous growth. We foster a collaborative and supportive culture where employees are valued, empowered, and encouraged to make a meaningful impact every day. Whether you're just starting your career or looking to take the next step professionally, you'll find opportunities to learn, grow, and thrive while helping improve the lives of the patients and communities we serve. We offer competitive compensation and a healthy work-life balance, allowing you to enjoy your evenings and weekends. Employees also enjoy an outstanding benefits package, including health, dental, and vision insurance, tuition reimbursement, employee assistance programs, corporate discounts, paid time off, and much more. At Arizona Urology Specialists, you'll find more than a job, you'll find a rewarding career with purpose.**Job Description:**The **Front Desk Receptionist** provides superb customer service to patients & staff and support for the office, independently and with minimal supervision. **Responsibilities:*** To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.* Schedule appointments and assist with scheduling any additional testing directed by the physician.* Ensure all required patient paperwork is compiled for that day’s appointments.* Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.* Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.* Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.* Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.* Reconcile payment batches at the end of every day and turn them in to the Site Manager.* Schedule follow-up procedures and coordinate any local ASC cases.* Assist patients with the completion of the Phreesia registration system.* As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. **Qualifications:*** Minimum High School Diploma or GED required.* Minimum of two (2) years of front office experience, preferably in a medical setting.* 1 - 2 years of customer service. **Key Competencies:*** Excellent customer service.* Attention to detail and willingness to learn.* Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.* Strong communication skills, both verbal & written.* Proficient computer software and database skills.* Comfortable working in a fast-paced environment.* Very comfortable asking probing questions to patients.* Must demonstrate a caring, compassionate, and patient attitude.* Maintain HIPAA compliance.* Multitasking and proactive problem-solving.* Ability to type 40 Words Per Minute. **Travel:*** Ability to travel to other sites as necessary. **Physical Requirements for the Job:*** Able to sit, stand and or walk throughout the day.* Intermittently required to stoop, bend, speak, and listen.* Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws. This position has no close date. Applications will be accepted until an offer has been extended and accepted. **Equal Opportunity Employer:** Our Practice is an equal opportunity employer. We do not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre-employment background check. #AUS