Front Desk Receptionist

North Lake PT; Saint Helens (OR); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

401k with matching

Employee Assistance Program (EAP)

Clinical mentorship

Employee discount plans

Full benefits package

Job summary

North Lake Physical Therapy is seeking a Front Desk Receptionist for our Northeast/Lake Oswego office. You will be the first point of contact, greeting visitors, answering calls, and coordinating meetings with a professional, welcoming presence.

Your role includes handling mail, managing supplies, and providing general administrative support to multiple departments while maintaining confidentiality and a polished demeanor.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of reception or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multi-tasking abilities.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Experience with scheduling software and phone systems.
• Professional appearance and demeanor.
• Customer service-oriented mindset.
• Ability to maintain confidentiality and exercise discretion.
• Detail-oriented with strong problem-solving skills.

Responsibilities

• Greet and direct visitors, employees, and clients in a professional manner.
• Answer and route incoming calls using multi-line phone system.
• Manage visitor log and issue visitor badges according to security protocols.
• Schedule and coordinate meetings and conference rooms.
• Process incoming and outgoing mail and packages.
• Maintain office supplies inventory and order supplies as needed.
• Provide general administrative support to various departments.
• Handle basic inquiries and direct complex queries to appropriate departments.
• Ensure lobby and reception area are tidy and professional at all times.
• Assist with special projects and administrative tasks as needed.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

MS Office

Scheduling software

Phone systems

Discretion

Detail-oriented

Education

High school diploma

Tools

Scheduling software

Phone systems

Job description

North Lake Physical Therapy has several locations serving the Portland Metro area for more than 39 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs.

Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!

Job Description

We are seeking a professional Front Desk Receptionist to join our team at our Northeast/Lake Oswego office. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing front desk operations and providing administrative support.

• Greet and direct visitors, employees, and clients in a professional manner
• Answer and route incoming calls using multi-line phone system
• Manage visitor log and issue visitor badges according to security protocols
• Schedule and coordinate meetings and conference rooms
• Process incoming and outgoing mail and packages
• Maintain office supplies inventory and order supplies as needed
• Provide general administrative support to various departments
• Handle basic inquiries and direct complex queries to appropriate departments
• Ensure lobby and reception area are tidy and professional at all times
• Assist with special projects and administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• 1-2 years of reception or administrative experience preferred
• Excellent verbal and written communication skills
• Strong organizational and multi-tasking abilities
• Proficiency in MS Office Suite (Word, Excel, Outlook)
• Experience with scheduling software and phone systems
• Professional appearance and demeanor
• Customer service-oriented mindset
• Ability to maintain confidentiality and exercise discretion
• Detail-oriented with strong problem-solving skills

Additional Information

Compensation: $19 hourly rate

• 401k with matching
• Employee Assistance Program (EAP)
• Clinical mentorship
• Employee discount plans
• Full suite of benefits