Front Desk Receptionist

Apple Rehab Inc; Rocky Hill (CT); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Scholarships

PTO 4 weeks

7 holidays

Health insurance

Disability insurance

24/7 MD access

Employee assistance

Life insurance

401K

Longevity credit

Job summary

Apple Rehab Rocky Hill seeks a Front Desk Receptionist to support the administrative team on Saturdays and Sundays. The role involves greeting residents and visitors, handling phones, and performing clerical duties to ensure smooth daily operations within the facility.

The ideal candidate speaks English, types 40+ wpm, can manage multiple tasks, and maintains confidentiality. A cooperative, positive attitude and teamwork are essential to support staff and residents in a family-friendly

Qualifications

• Ability to read, write and follow written and oral directions in English.
• Typing at least 40 wpm with accuracy.
• Ability to answer the phone, handle messages and deliver them to staff.
• Maintain confidentiality of information.
• Demonstrates cooperation and teamwork.
• Patience, tact, enthusiasm and a positive attitude.

Responsibilities

• Greet residents, visitors, vendors and job applicants in a professional and courteous manner.
• Process mail, answer phones, record messages, and draft/proofread reports.
• Maintain databases and admit packets for distribution to departments.
• Assist staff and set priorities to meet deadlines.
• Ensure office equipment and supplies are maintained and available.
• Program the telephone system, handle faxes and postage.
• Assist with Resident Admissions Agreements.

Skills

Typing 40 wpm

English literacy

Confidentiality

Teamwork

Customer service

Job description

Join Our Caring Team at Apple Rehab Rocky Hill!

Are you passionate about providing exceptional care in a warm, family-oriented environment? Look no further! Apple Rehab Rocky Hill, a 100-bed skilled nursing center nestled near the Silas Deane Highway in Rocky Hill, CT, invites you to join our close-knit team.

Why Choose Apple Rehab Rocky Hill? Our facility boasts spacious private and semi-private rooms designed to create a comfortable and homely atmosphere for our residents. With a team known for its longevity and commitment, we foster a family-like environment, organizing picnics and various engaging activities both indoors and in our scenic courtyard.

About Us:

As a family-owned and operated company, Apple Rehab prioritizes treating residents and staff like family. With our senior management based in our local Avon, CT office, we ensure superior care from a company deeply rooted in your community. Our leadership is not distant but right in your backyard, offering a supportive and collaborative environment.

Job Opportunity: Front Desk Receptionist

Schedule: Every Saturday and Sunday

Responsibilities: Performs clerical duties and recordkeeping functions to assist the administrative team in meeting the needs of the facility, to ensure proper procedures and that the confidentiality of facility information and records is maintained at all times.

Essential Job Functions (With or Without Reasonable Accommodation):

• Develops and maintains cooperative rapport with all facility personnel, greets and assists residents, visitors, vendors and job applicants in a professional and courteous manner.
• Process mail, answers telephones, accurately records messages and responds to inquiries in a courteous manner. Types and proofreads reports, letters and correspondence for staff as needed.
• Maintains databases and lists of resident personal information such as phone numbers and processes mailings as needed. Prepares admission packets and ensures distribution to appropriate departments.
• Assists all other facility staff with duties and is able to set and follow priorities ensuring that deadlines are met.
• Is responsible to ensure that office equipment including printers are maintained in a clean and safe manner, and ensures that the equipment and supplies are readily available and working.
• Programs the telephone system if necessary; sends, receives and distributes faxes; ensures that the postage machine is functioning and has postage available.
• Knows how to order and track office supply needs and deals with appropriate vendors.
• Assists with Resident Admissions Agreements

Qualifications:

• Ability to read, write and follow written and oral directions in English.
• Ability to type at least 40 wpm with accuracy, perform simple math problems and handle multiple tasks at the same time with many interruptions and distractions.
• Ability to answer the phone, handle heavy phone contact in a pleasant and efficient manner taking accurate messages and delivering them to the appropriate staff.
• Ability to discern and then maintain confidential information.
• Demonstrates cooperation in assisting others and ability to work as a team.
• Patience, tact, enthusiasm and a positive attitude toward the staff, residents and their support networks.

Employee Benefits for 30+ Hours which may include:

• Scholarships and career development opportunities
• Generous 4 weeks of paid time off
• 7 paid holidays
• Health insurance benefits
• Short & long-term disability coverage
• Access to Call-a-Doc/24-7 MD telephone service
• Employee Assistance Program
• Life insurance coverage
• 401K retirement program
• Longevity credit for dedicated service

Note: Benefits and requirements may vary based on employment status and hours worked. Inquire within for specific details.

(Apple Rehab is an equal opportunity employer committed to diversity and inclusion in the workplace.)