Front Desk Receptionist

Twice; Punta Gorda (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with employer match

Paid time off

Job summary

The Town Center at Tuckers Cove in Punta Gorda, FL is seeking a Full-Time Front Desk Receptionist. This role answers calls, creates a positive first impression, and guides guests to the right contacts in a fast-paced hospitality setting as part of Troon.

Responsibilities include switchboard operations, visitor management, package handling, and supporting multiple departments. Weekend availability and computer literacy are required.

Qualifications

• Must be able to read and speak English to perform duties.
• Computer literate.
• Must be proficient in MS Outlook.
• Availability during weekdays and weekends.

Responsibilities

• Operates main switchboard and directs calls to appropriate person or department.
• Provides callers with address, directions, fax numbers, website, and related information.
• Welcomes on-site visitors and announces them to staff.
• Receives and distributes incoming packages and tracks delivery.
• Manages ordering, receiving, and stocking of supplies for the reception area.
• Maintain phone extension lists, address, and birthday charts.
• Prepare and send weekly Travel Schedule and birthday announcements.
• Label and send monthly greeting cards to associates.

Skills

English language ability

Computer literacy

Education

High school diploma or GED

Tools

MS Outlook

Job description

The Town Center at Tuckers Cove, located in Punta Gorda, FL, is pleased to announce an excellent career opportunity for a Full-Time Front Desk Receptionist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Compensation:

$21.00 hourly

Overview:

The Front Desk Receptionist answers all incoming calls to the main switchboard professionally and efficiently. Provides a positive and professional first impression to all guests and direct them accordingly.

Responsibilities:

• Operates main switchboard. Determines purpose of calls and forwards calls to appropriate associate or department.
• Provides callers with information such as company address, direction to the company location, company fax numbers, company website, and other related information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives and distributes all incoming packages (FedEx, UPS, DHL, etc.) by emailing the recipient.
• Responsible for the ordering, receiving, and stocking of FedEx supplies.
• Maintain phone extension, home address, and birthday chart lists.
• Prepare and send weekly Travel Schedule.
• Send birthday announcements.
• Stuff and label birthday and anniversary cards sent monthly to property associates.
• Control inventory relevant to the reception area.
• Tidy and maintain the reception area.
• Provide general administrative and clerical support and assist other departments with miscellaneous tasks as needed.
• Regular and reliable attendance.

Education/Experience:

• High school diploma or general education degree; or one to three months related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Typical office environment.
• This is largely a sedentary role as associate must remain at the reception desk to perform duties listed above.
• May need to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Environment/Noise:

• Noise level is moderate.

Job Knowledge, Skill, and Ability Preferences:

• Must have the ability to read and speak English in order to perform the duties of the job.
• Computer literate.
• Must be proficient in MS Outlook.
• Needs availability during the weekdays and weekends.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage.
• Retirement Benefits - 401(k) with employer match (19 years of age and older).
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.