Front Desk Receptionist

twispvet; Northern (KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Valley Veterinarian Clinic in Twisp, WA seeks a Front Desk Receptionist for a 90-day temporary assignment. Hours are 8:00 am–5:00 pm, Monday–Thursday, Fridays off. Pay is $19/hour; no medical or dental benefits.

You will greet clients and pets, answer calls, schedule appointments, update records, and process payments using our point‑of‑sale system. Two years front desk experience is preferred; veterinary clinic experience is not required.

Qualifications

• Two years of front desk experience required.
• Calm, friendly communicator with strong people skills.

Responsibilities

• Greet clients and pets and help them feel at ease.
• Answer and manage the phone and calendar.
• Schedule appointments and confirm bookings.
• Update client and pet records and manage payments.

Skills

Front desk experience

Customer service

Phone handling

Multitasking

Tools

Point of sale system

Job description

Valley Veterinarian Clinic in Twisp, WA is hiring a Front Desk Receptionist to work in a temporary assignment for 90 days.
Work hours are 8 am to 5 pm, Monday through Thursday with Fridays off. Pay is $19/hour. This role does not include medical or dental benefits.

Who You Are

• You have at least two years of prior experience working at a front desk. You already know that you like this type of work. Prior experience in a vet clinic is not required.
• You live in the Methow Valley or Okanogan County and would have a reasonable daily commute to work in Twisp.
• You love people and animals equally. You are friendly and curious with both.
• When you interact with people and animals, you have a calming influence on them.
• It's a plus if you know veterinary terminology and the basics of animal behavior and health.
• You are a multi-tasker and can talk to people, handle calls and enter data at the same time. You work just fine with interruptions because you don't get flustered easily.
• You are an on time person.
• You're dependable and you plan your time off in advance, so that if you miss work, it's for an important reason.
• You prefer to work in a team, rather than working alone.
• You like technology and learning new tech is easy for you.
• You have professional maturity and you are a clear and thoughtful communicator.
• You have a strong sense of humor. (Working in a vet clinic is humorous!)

What You'll Do

• Welcome clients and pets. You know that going to the vet can be stressful for people and pets alike. You make both feel like they are in good hands.
• Answer and manage the phone. Be thorough, courteous and efficient on the phone.
• Schedule appointments. Make calls to confirm appointments. Manage the schedule to make sure it's full and there aren't unexpected openings.
• Update clients about pricing and scheduling processes.
• Ensure client and pet records are always up to date. Be detail oriented.
• Accept and post payments using our point of sale system.
• Keep the front desk and front office organized.