Front Desk Receptionist

Homebase, Inc.; Lee's Summit (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Cuddle Up Pup is seeking a friendly Front Desk Receptionist in a dog-focused care facility. You will be the first face clients meet, greeting dogs and their owners with warmth and professionalism, and coordinating appointments for daycare, boarding, and grooming services.

No prior experience is required, but a positive attitude and eagerness to learn are essential as you support a fast-paced team and help maintain a clean, safe, and welcoming environment for all dogs and clients.

Qualifications

• Passion for animals and understanding their importance to families.
• Organized and detail-oriented with ability to manage multiple tasks.
• Friendly and professional with excellent communication skills.
• Reliable and punctual; dependable in a team environment.
• Willing to learn; no prior experience required but a positive attitude is essential.

Responsibilities

• Greeting clients and their dogs with a warm, welcoming attitude.
• Answering phone calls and emails to schedule appointments or answer inquiries.
• Managing check-ins and check-outs for daycare, boarding, and grooming services.
• Keeping accurate records of client and pet information.
• Assisting with administrative tasks to keep front desk running efficiently.
• Collaborating with the team to maintain a safe and inviting environment.

Job description

Join Our Pack as a Front Desk Receptionist at Cuddle Up Pup!

Do you love dogs and enjoy creating a welcoming experience for both pets and their owners? At Cuddle Up Pup, we're looking for a friendly and organized Front Desk Receptionist to be the first smiling face our clients see when they walk through the door. If you're passionate about animals, thrive in a fast-paced environment, and want to be part of a team that makes a difference in the lives of dogs and their families, we'd love to hear from you!

About Cuddle Up Pup

Cuddle Up Pup is a locally owned, dog-focused care facility dedicated to providing a safe, enriching, and loving environment for every dog in our care. We offer daycare, boarding, grooming, and specialized services, and we pride ourselves in treating each dog like family—not just a number.

Our team is made up of passionate individuals who value reliability, compassion, attention to detail, and teamwork. We believe in supporting our employees with clear expectations, hands-on training, and opportunities to grow as leaders in the pet care industry.

What You'll Do

As our Front Desk Receptionist, you'll play a key role in ensuring smooth operations and excellent customer service. Your responsibilities will include:

• Greeting clients and their furry friends with a warm and friendly attitude.
• Answering phone calls and emails to schedule appointments or address client inquiries.
• Managing check-ins and check-outs for daycare, boarding, and grooming services.
• Keeping accurate records of client and pet information.
• Assisting with administrative tasks to ensure the front desk runs efficiently.
• Collaborating with the team to maintain a safe and welcoming environment for all.

What We're Looking For

We're seeking someone who is:

• Passionate about animals: You love dogs and understand their importance to their families.
• Organized and detail-oriented: You can manage multiple tasks while keeping everything running smoothly.
• Friendly and professional: You're a people person with excellent communication skills.
• Reliable and punctual: You understand the importance of being dependable in a team environment.
• Willing to learn: No prior experience is required, but a positive attitude and eagerness to grow are essential.

Why Join Cuddle Up Pup?

At Cuddle Up Pup, you'll be part of a team that truly cares about the well-being of dogs and their owners. We offer hands-on training to set you up for success and provide opportunities for growth within our company. Here, your work will make a real difference every day.