Front Desk Receptionist

AICA Orthopedics, P.C.; Lawrenceville (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Career growth

Stable schedule

Comprehensive training

Performance bonuses

Job summary

AICA Orthopedics, P.C. in Lawrenceville, GA invites a friendly Medical Receptionist to join our team with cross-training to Therapy Technician. This front desk role includes patient greetings, scheduling, insurance verification, EMR tasks, and collaboration with the clinical team.

Eligible candidates bring at least 2 years of medical front desk experience, EMR proficiency, a high school diploma, and strong multitasking. Bilingual Spanish is a plus; we offer competitive pay and full benefits.

Qualifications

• 2+ years medical front desk experience.
• EMR proficiency required.
• High school diploma required.
• Strong multitasking and problem-solving skills.
• Reliable transportation required.

Responsibilities

• Greet patients and schedule appointments.
• Verify insurance and process payments.
• Manage patient records (EMR systems).
• Answer phones and coordinate with medical team.
• Assist chiropractors with patient treatments.
• Guide patients through therapeutic exercises.
• Document patient progress and responses.
• Maintain clean treatment areas.

Skills

Medical front desk

EMR proficiency

Multitasking

Communication skills

Reliable transportation

Education

High school diploma

Tools

EMR systems

Job description

Description

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech)

AICA Orthopedics | Lawrenceville, GA | Full-Time

Join Georgia's Leading Orthopedic Practice!

Unique opportunity: Medical Receptionist role with cross-training as Therapy Technician. Perfect for professionals seeking healthcare career growth.

About AICA:

25+ years serving Georgia with 21 locations. Growing team of 400+ professionals specializing in injury recovery and orthopedic care.

What You'll Do

Medical Receptionist Duties:

• Greet patients and schedule appointments
• Verify insurance and process payments
• Manage patient records (EMR systems)
• Answer phones and coordinate with medical team

Therapy Tech Training (Cross-Training):

• Assist chiropractors with patient treatments
• Guide patients through therapeutic exercises
• Document patient progress and responses
• Maintain clean treatment areas

Requirements

Must Have:

• 2+ years medical front desk experience (required)
• EMR systems proficiency
• High school diploma
• Strong multitasking and problem-solving skills
• Reliable transportation

Preferred:

• Bilingual Spanish (highly valued)
• Orthopedic or Personal Injury experience
• Healthcare clinical support experience

What We Offer

• Competitive salary based on experience
• Full benefits: Medical, dental, vision, 401k
• Career growth: Structured advancement opportunities
• Stable schedule
• Comprehensive training in both roles
• Performance bonuses

Why Choose AICA?

• Dual-role expertise - gain both administrative and clinical skills
• Career advancement - many leaders started at front desk
• Stable employment - established practice with consistent growth
• Patient impact - help people recover from injuries

Ready to Start Your Healthcare Career?

Equal opportunity employer. We value diversity in our organization.