Front Desk Receptionist

PAPILLON SALON; Huntington Station (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

PAPILLON SALON is seeking a friendly Front Desk / Customer Experience Representative to join our busy salon in New York. You will greet clients, answer phones, schedule appointments, and support day-to-day front desk operations with a calm, organized, and professional presence.

The ideal candidate has customer service experience, strong communication skills, and enjoys helping people in a fast-paced environment.

Qualifications

• Clear, confident, professional communication skills.
• Previous customer service or client-facing experience.
• Ability to multitask in a busy environment.
• Friendly, welcoming, and personable demeanor.
• Reliable, punctual, and dependable.

Responsibilities

• Answer phones and greet clients.
• Schedule appointments and manage front desk tasks.
• Assist with day-to-day front desk operations.
• Maintain a calm, organized, and welcoming environment.

Skills

Customer service

Phone etiquette

Multitasking

Professional demeanor

Organized

Job description

Front Desk / Customer Experience Representative

Job Description

We are looking for a friendly, confident, and outgoing Front Desk team member who genuinely enjoys working with people and creating a great experience for every client.

This is a fast-paced, high-energy environment, so we need someone who can stay calm, organized, and professional while handling multiple clients and responsibilities at once.

What We're Looking For

• Clear, confident, and professional communication skills
• A voice that is easy to hear and understand, both in person and on the phone
• Previous customer service or client-facing experience
• Someone who naturally enjoys interacting with and helping people
• Comfortable working in a busy, energetic environment
• Able to handle frequent client interactions with patience and a positive attitude
• Professional, welcoming, and personable demeanor
• Strong ability to multitask and stay organized
• Reliable, punctual, and dependable
• Comfortable answering phones, greeting clients, scheduling, and assisting with day-to-day front desk responsibilities
• Someone who can take initiative and keep things moving without needing constant direction

The Right Person

The ideal candidate is someone who lights up when interacting with people. You should be comfortable speaking with clients, answering questions, solving problems, and creating a welcoming first impression.

If you thrive in a busy environment, communicate confidently, and enjoy being the person who keeps the front desk running smoothly, we'd love to hear from you.

Customer service experience is a strong plus.