Front Desk Receptionist

Serenity Mental Health Centers; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

3-day work week schedule

PTO 10 days (15 after first year)

10 paid holidays

Health, dental, and vision coverage (0

401k plan

Referral rewards program

Job summary

Serenity Mental Health Centers is seeking a Front Desk Receptionist in Houston to greet visitors, answer calls, and ensure a welcoming environment. You will manage check-ins, verify information, and assist with forms while using scheduling tools and office systems.

The role emphasizes calm energy, strong organization, and a can-do attitude in a busy clinic setting. Training will cover the specific processes for patient flow and confidential data handling.

Qualifications

• Minimum 1+ year in fast-paced, service-oriented roles.
• High School Diploma or GED required.
• Comfortable using email, scheduling systems, and databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors by remembering names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out where needed as part of a collaborative team.

Skills

Calm energy

Attention to detail

Strong team spirit

Multitasking

Digital tools

Privacy/confidentiality

Experience in service roles

Education

HS diploma or GED

Tools

Scheduling software

Office databases

Email usage

Job description

Front Desk Receptionist

Looking to Make a Difference? Welcome to Our Team.

Ifyou’veever considered a career in a service-driven industry butweren’tsure where to start, this is your sign.We’reredefining what it means to create positive, lasting experiences for everyone who walks through our doors.

No Industry Experience? No Problem!

We’renot looking for resumes filled with specialized knowledge —we’relooking for energy, enthusiasm, and people who know how to connect with others. If you can stay focused, work efficiently, and genuinely engage with people,you’reexactly the kind of person we need.We’llteach you the specifics — just bring your dedication,positiveattitude, and commitment to doing meaningful work.

The Role: Front Desk Receptionist

As the Front Desk Receptionist,you’llbe the first friendly face visitorsseewhen they arrive.You’llkeep everything running smoothly, from checking people in to answering calls and making sure everyone feels welcome, heard, and supported.

WhatYou’llDo

• Greetvisitors and guests with warmth and professionalism

• Update and verify visitor information with every interaction

• Assistwith forms and answergeneral questions

• Build rapport with visitors — remembering their names, stories, and preferences

• Maintain a clean, calm, and welcoming front area

• Use scheduling software and office tech efficiently

• Help outwherever needed —we’rea collaborative team

What You Need

• Calm energy, attention to detail, anda strong teamspirit

• Ability to multitask and stay organized in a busy environment

• Comfortable using digital tools like email, scheduling systems, and databases

• A strong senseof privacy and confidentiality (or willingness to learn)

• 1+ year of experience in fast-paced, service-oriented roles

• High School Diploma or GED

WhyYou’llLove It

• A consistent schedule: 3 days/week (13-hour shifts)

• Fulfillment – make a real difference for others by providing outstanding service

• Room to grow – with clear career paths and skill-building opportunities

• Paid time off – 10 PTO days (15 after first year) + 10 paid holidays

• Excellent health, dental, and vision coverage — we cover 90%

• We help youplan for the futurewith a 401k plan

• Earn rewards for referring great people to our team

Who We Are

We’re committed to delivering exceptional experiences and innovative solutions. By combining the latest technology with a people-first approach, we help our visitors improve their lives in ways that matter.

We are an Equal Opportunity Employer — ifyou’requalified, we want you on our team. This position requires a successful criminal background check and drug screening upon hire.