Front Desk Receptionist

Reach Therapy Services Llc; Hot Springs (AR); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Simple IRA matching

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Reach Therapy Services Llc in Hot Springs, AR, is seeking a friendly Front Desk Receptionist to join our clinics offering pediatric therapy services. You will greet families, check in/out, manage calls, and support patient intake while maintaining organized records.

The role requires EMR experience, strong communication, and attention to detail. This is a full-time position with a flexible schedule supporting a collaborative team environment.

Qualifications

• Experience with EMR/EHR systems is required.
• Strong computer skills and ability to use Word, Excel, Outlook.
• Excellent customer service and interpersonal skills.
• High attention to detail and accuracy.
• Ability to multitask and manage time effectively.
• Professional, friendly, and team-oriented.

Responsibilities

• Greet and assist patients and families.
• Check patients in and out.
• Answer and direct incoming phone calls.
• Manage emails, letters, and packages.
• Assist with new patient intake and required paperwork.
• Schedule and confirm appointments.
• Support providers with schedule changes.
• Collect co-pay and co-insurance.
• Maintain accurate and organized medical records.
• Update documentation and prescriptions in the EMR system.
• Manage inventory and assist in light cleaning duties.

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Attention to detail

Multitasking

Team-oriented

Education

High School Diploma or GED

Tools

EMR/EHR systems

MS Word

Excel

Outlook

Job description

Benefits

• Simple IRA matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview

Reach Therapy Services is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Hot Springs clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome.

We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply.

Key Responsibilities

• Greet and assist patients and families
• Check patients in and out
• Answer and direct incoming phone calls
• Manage emails, letters, and packages
• Assist with new patient intake and required paperwork
• Schedule and confirm appointments
• Support providers with schedule changes
• Collect co-pay and co-insurance
• Maintain accurate and organized medical records
• Update documentation and prescriptions in the EMR system
• Manage inventory and assist in light cleaning duties

Qualifications

• Experience with EMR/EHR systems (required)
• Strong computer skills, including MS Word, Excel, and Outlook
• Excellent customer service and interpersonal skills
• Strong written and verbal communication
• High attention to detail and accuracy
• Ability to multitask and manage time effectively
• Professional, friendly, and team-oriented
• High School Diploma or GED required

Job Type: Full-Time

Schedule: Monday–Friday (flexible hours)