Front Desk Receptionist

Align ENT + Allergy; Greenwich, Northern (CT, KY); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Align ENT + Allergy in Greenwich, CT is seeking a friendly Medical Receptionist to join our team. You will greet patients, check in, schedule appointments, and handle payments in a fast-paced clinical setting.

The ideal candidate holds a high school diploma, has customer-facing experience, and demonstrates strong communication and organizational skills. This on-site role requires reliability and teamwork across locations.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computer systems and basic office software.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Reliability and punctuality in attendance.
• Ability to work well as part of a team.
• Rotating between locations is required.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify information, and update electronic medical records.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing forms and understanding office policies.
• Collect patient co-pays, process payments, and maintain documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.

Skills

Communication skills

Interpersonal skills

Organizational skills

Empathy & compassion

Reliability & punctuality

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

Office software

Job description

# Front Desk ReceptionistGreenwich - Greenwich, CT 06830## DescriptionCurrently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.**Responsibilities*** Greet patients and visitors with a warm and welcoming demeanor.* Check-in patients, verify their information, and update electronic medical records accurately.* Answer phone calls, address inquiries, and transfer calls to appropriate personnel.* Schedule and confirm patient appointments, ensuring efficient time management.* Assist patients in completing necessary forms and understanding office policies.* Collect patient co-pays, process payments accurately, and maintain proper documentation.* Maintain the cleanliness and organization of the reception area.* Coordinate with medical staff to optimize patient flow and use of resources.* Insurance EligibilityBenefits:· 401(k) after a year of service· Dental insurance· Health insurance· Paid time off· Vision insurance## Qualifications**Requirements*** High school diploma or equivalent.* Previous experience as a receptionist or in a customer-facing role.* Excellent communication and interpersonal skills.* Strong organizational skills and attention to detail.* Proficiency in using computer systems and basic office software.* Ability to handle a fast-paced environment and multiple tasks simultaneously.* Empathy, compassion, and professionalism in dealing with patients and their families.* Ability to work well as part of a team.* Reliability and punctuality in attendance.* Rotating between locations is required.