Front Desk Receptionist

PINNACLE ENTA PARTNERS LLC; Greenwich (CT); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) after a year

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

PINNACLE ENTA PARTNERS LLC in Greenwich, CT seeks a friendly Medical Receptionist to ensure smooth front desk operations and exceptional patient service. You will greet patients, verify information, schedule appointments, collect co-pays, and coordinate with medical staff to optimize patient flow.

The role requires a high school diploma, strong communication and organizational skills, and the ability to work in a fast-paced team environment across locations.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist or customer-facing role preferred.
• Excellent verbal and written communication skills.
• Strong organization and multitasking abilities.

Responsibilities

• Greet patients and visitors with a welcoming demeanor.
• Check-in patients, verify information, and update records.
• Answer calls, address inquiries, and transfer as needed.
• Schedule appointments and manage reminders.
• Collect co-pays and process payments accurately.
• Maintain reception area cleanliness and organization.
• Coordinate with staff to optimize patient flow.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Attention to detail

Team collaboration

Empathy and professionalism

Education

High school diploma or equivalent

Tools

Office software

Job description

Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority.ResponsibilitiesGreet patients and visitors with a warm and welcoming demeanor.Check-in patients, verify their information, and update electronic medical records accurately.Answer phone calls, address inquiries, and transfer calls to appropriate personnel.Schedule and confirm patient appointments, ensuring efficient time management.Assist patients in completing necessary forms and understanding office policies.Collect patient co-pays, process payments accurately, and maintain proper documentation.Maintain the cleanliness and organization of the reception area.Coordinate with medical staff to optimize patient flow and use of resources.Insurance EligibilityBenefits:· 401(k) after a year of service· Dental insurance· Health insurance· Paid time off· Vision insuranceRequirementsHigh school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Proficiency in using computer systems and basic office software.Ability to handle a fast-paced environment and multiple tasks simultaneously.Empathy, compassion, and professionalism in dealing with patients and their families.Ability to work well as part of a team.Reliability and punctuality in attendance.Rotating between locations is required.