Front Desk Receptionist

United Surgical Partners International; Fort Myers (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Fort Myers Surgery Center is seeking a full-time Front Desk Receptionist and Medical Records Specialist to greet patients, admit them, and manage documentation. The role requires strong communication, a pleasant demeanor, and professional presentation.

Responsibilities include updating demographics, handling billing, and answering phone lines. A high school diploma and related clerical experience are preferred. Bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent required.
• One year of prior hospital clerical experience or medical terminology preferred.
• Typing 45 wpm required.
• Medical terminology and computer experience are beneficial.
• Bilingual preferred.
• Good communication skills are essential.

Responsibilities

• Interact with patients, families, physicians and staff.
• Admit patients and process paperwork.
• Update patient demographics/information in the system.
• Collect payments and document in the billing system.
• Handle funds according to office procedures.
• Answer incoming phone calls and direct inquiries.

Skills

Typing 45 wpm

High school diploma

Medical terminology

Hospital clerical experience

Bilingual (preferred)

Strong communication

Office equipment operation

Education

High school diploma or equivalent

Job description

Fort Myers Surery Center is looking for a Front Desk Receptionist

Are you the type of person who likes making another person’s day the best it can be? Then this opportunity may be one to consider!

Our busy, state of the art, Fort Myers Surgery Center is seeking to add a full time highly motivated, career minded, front desk receptionist and medical records specialist. We will consider candidates who have strong communication skills and the desire to provide an exceptional patient experience. Outgoing pleasant personality, ability to multi task, and professional business appearance is a must.

The Receptionist/medical records specialist:

• Interacts with patients and families, physicians and staff
• Admits patients and processes their paperwork
• Updates patient demographics/information in system
• Collects monies due and document in the billing system
• Handles funds per office procedure
• Answers incoming phone calls.

Required Skills:

• High school graduate or equivalent.
• One year previous experience or some hospital clerical experience or medical terminology preferred.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Forty-five (45) wpm typing skills required.
• Medical terminology and computer experience beneficial
• Bilingual preferred.
• Good communication skills.