Front Desk Receptionist

Avina Women's Care; Dublin (OH); On-site; USD 31,000 - 65,000; Full time

Job summary

A leading medical practice seeks a Front Desk Receptionist/Scheduler to provide exceptional patient service and manage office functions. This role involves greeting patients, scheduling appointments, and ensuring all patient information is accurately maintained. Ideal candidates have strong communication skills and at least a high school diploma, with prior reception experience preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years medical reception preferred.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Manage incoming and outgoing phone calls to set the tone for patient interactions.
• Schedule patient appointments and manage office duties efficiently.

Skills

Verbal and non-verbal communication skills

Basic office skills

Ability to deal with the public

Education

High school diploma or equivalent

Job description

Join to apply for the Front Desk Receptionist role at Avina Women's Care

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Receptionist role at Avina Women's Care

Position Summary

The Front Desk Receptionist/Scheduler will greet patients and visitors over the phone and in-person, optimize provider schedules and patient satisfaction with efficient scheduling, and serve as the primary point of entry for everyone entering the practice.

Position Summary

The Front Desk Receptionist/Scheduler will greet patients and visitors over the phone and in-person, optimize provider schedules and patient satisfaction with efficient scheduling, and serve as the primary point of entry for everyone entering the practice.

Duties & Responsibilities

• Serve as the primary point of entry for all patients and visitors of the practice, greeting others in a friendly, professional, and efficient manner.
• Respond to patient and physician requests, such as medical records, filing, and other tasks given.
• Manage incoming and outgoing phone calls in a friendly manner to set the tone for the patient’s encounter and the expectations for the office.
• Schedule patient appointments appropriately to ensure smooth flow and cadence of the day and to decrease patient wait times.
• Ensure all requests are handled in a timely manner.
• Provide administrative support by assisting with the scanning, filing, and preparation of patient charts and records, telephone scheduling, mail/mail processing and other front/back-office functions as appropriate and necessary to practice operations.
• Follow proper opening/closing procedures as designated by the specific practice.
• Collect, enter, and maintain all patient demographic and insurance/payer information in an accurate and detailed manner.
• Respond accurately and promptly to all requests to verify, correct, or update such information as required by the practice, Avina Women’s Care, and insurance/payers as appropriate.
• Strive to meet all practice and Avina Women’s Care standards and policies for the collection of such payments and balances.
• Record all payment and service billing information accurately following all practice and Avina Women’s Care policies regarding cash control, daily balancing, charges, and payment postings.
• Always maintain professional and positive attitude and appearance.
• Display active commitment to the mission, vision, and values of Avina Women’s Care.
• All other duties as assigned.
  

Required Skills & Abilities

• Personality and demeanor to deal with the public and work closely with a wide variety of employees and patients.
• Basic office skills such as typing, filing, and phone etiquette.
• Verbal and non-verbal communication skills to communicate with staff, patients, physicians, and visitors.
  
  

Physical Demands

• May require sitting at a desk and working on a computer.
• Must have good vision and hearing perception to view computer screens and discern telephone rings and conversations.
• Frequent bending, standing, reaching, twisting, and lifting up to 35 pounds.
• Able to move quickly to respond to patient and physician requests.
  
  

Education & Experience

• High school diploma or equivalent required.
• Minimum 2 years medical reception preferred.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Administrative

• Industries

  Medical Practices

Referrals increase your chances of interviewing at Avina Women's Care by 2x

Get notified about new Front Desk Receptionist jobs in Dublin, OH.

Powell, OH $40,000.00-$65,000.00 5 months ago

Columbus, OH $31,000.00-$38,000.00 1 week ago

Lewis Center, OH $40,000.00-$60,000.00 9 months ago

Columbus, OH $32,000.00-$38,000.00 1 week ago

Columbus, OH $38,500.00-$48,000.00 10 hours ago

Columbus, OH $40,000.00-$52,000.00 3 weeks ago

Columbus, Ohio Metropolitan Area 1 month ago

Lewis Center, OH $15.00-$15.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.