Front Desk Patient Services Representative - Lewisburg

Mercy-Community-Healthcare-1; Lewisburg (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k)

Job summary

Mercy Community Healthcare in Lewisburg, TN is looking for a Front Desk Associate who can make a great first impression, greet patients, collect information, verify insurance, collect payments, and direct patients to the right area. Schedule appointments and answer phones.

The ideal candidate has a High School Diploma or GED and 2-3 years in a high-volume medical office, with MS Office proficiency; bilingual English/Spanish is highly preferred. Great benefits offered.

Qualifications

• High School Diploma or GED required.
• 2-3 years of experience in a high-volume medical office.
• Proficient in MS Office (Word/Excel/PowerPoint).
• Bilingual English/Spanish highly preferred.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients and make a positive first impression.
• Verify insurance coverage including copays and deductibles.
• Collect payments and process transactions accurately.
• Direct patients to the appropriate clinic area.
• Schedule appointments and answer incoming calls.

Skills

Data entry

Customer service

Bilingual (Spanish/English)

Communication

Education

High School Diploma or GED

Tools

MS Office

MS Word

MS Excel

MS PowerPoint

Job description

Mercy Community Healthcare is looking for an energetic, self-motivated Front Desk Associate in Lewisburg, TN, with a passion for making a difference in the lives of those we serve in our community.Mercy's Mission: The mission of Mercy Community Healthcare is to reflect the love and compassion of Jesus Christ by providing excellent healthcare to ALL and support to their families. We provide care to the uninsured, underinsured and insured through pediatric and adult primary care, mental and behavioral health services, and care coordination.What Is in It for You?Work for a place with mission and purpose.Work with great people around you.Great benefits like Medical, Dental, Vision, PTO, and 401(k).Make a difference in your community.What Is This Job All About?Making a great first impression when you greet our patients.Collecting appropriate information and data.Verifying insurance coverage including but not limited to copay/deductible payments.Collecting appropriate payments.Directing patients to the appropriate area of the clinic.Scheduling appointments.Answering phones.Schedule will be Monday-Thursday from 8:00 AM - 7 PM.What We Need from You:High School Diploma or GED required.2-3 years' experience in a high-volume office doing data entry and medical office management preferred.Demonstrated ability to use MS Office - Word, Excel, PowerPoint.Bilingual in Spanish and English highly preferredOrganizational skills including task prioritization and time management.Excellent communication both on the phone and in person.Provide outstanding customer service and leverage interpersonal skills to meet the needs of patients.Dedication to teamwork.Consistent dependability and personal initiative.The Front Desk Associate sets the tone for the patient or guest's experience at Mercy. Are you up for this great opportunity? Apply Today!!