Front Desk & Patient Services Coordinator

Medical University of South Carolina; Mount Pleasant (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Medical University of South Carolina is seeking an on-site Registration Clerk to greet patients, collect demographics and insurance info, and manage the pre-registration and registration workflow. The role involves verifying payments and coordinating with care teams to ensure a smooth visit.

Expectations include meeting productivity standards and applying financial procedures, with prior hospital information system experience preferred. 40-hour work weeks and hourly pay apply.

Qualifications

• High school diploma or equivalent (GED).
• One (1) year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration

Education

High school diploma

Job description

Medical University of South Carolina is seeking an on-site Registration Clerk to greet patients, collect demographics and insurance info, and manage the pre-registration and registration workflow. The role involves verifying payments and coordinating with care teams to ensure a smooth visit.

Expectations include meeting productivity standards and applying financial procedures, with prior hospital information system experience preferred. 40-hour work weeks and hourly pay apply.