Front Desk Patient Experience Specialist

MaineHealth; Town of Norway (WI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth, located in Wisconsin, is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and handle general clerical duties in a medical office setting.

This role emphasizes friendly customer service, accurate data entry, and teamwork with care teams. Prior medical office experience is preferred, and strong computer skills are required for daily tasks and scheduling.

Qualifications

• High school diploma or GED preferred.
• Previous office experience with medical office experience preferred.
• Proficient computer skills.

Responsibilities

• Greet patients and answer telephones.
• Schedule appointments and manage patient flow.
• Perform general clerical duties as assigned.

Skills

Excellent communication

Customer service

Teamwork

Education

High school diploma or GED

Tools

MS Office

Job description

MaineHealth, located in Wisconsin, is seeking a Patient Service Representative to greet patients, answer phones, schedule appointments, and handle general clerical duties in a medical office setting.

This role emphasizes friendly customer service, accurate data entry, and teamwork with care teams. Prior medical office experience is preferred, and strong computer skills are required for daily tasks and scheduling.