Front Desk Patient Coordinator

Aesthetic Partners; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K for full time employees

Paid time off for full time employees

Employee Assistance Program

Professional development assistance

Tuition reimbursement

Job summary

Laser Skin & Wellness in Florida is seeking a professional Medical Receptionist to greet clients, manage scheduling, and support our medical team in a fast-paced spa environment. You will handle EMR tasks (Nextech preferred), answer calls, verify patient information, and maintain a polished front desk while delivering exceptional customer service.

This full-time role requires flexibility to work evenings or weekends as needed, with a professional appearance and a patient-first mindset to ensure

Qualifications

• 2 years high-end customer service experience.
• 1 year medical aesthetics experience.
• EMR experience.
• Computer proficiency.
• Must have positive attitude.
• Team player with strong work ethic.
• Impeccable personal appearance.
• Physical mobility to bend, lift, and stand for prolonged periods.
• Ability to work overtime, weekends, days, evenings and/or holidays.
• Ability to meet US employment and eligibility requirements.

Responsibilities

• Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries.
• Educates clients on Laser Skin and Wellness services, products and treatment options.
• Exudes positive attitude while working in a fast-paced medical aesthetic center.
• Oversees daily schedule to ensure seamless client experience.
• Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member.
• Monitor and respond to office voicemail, email inquiries and text messages throughout the day.
• Accurately checking clients in/out and scheduling all follow up visits.
• Intelligent booking using EMR software, preferably Nextech.
• Preparing proper medical documents for patients through EMRAbility to stay calm under pressure and quickly find solutions to potential issues.
• Responsible for cleanliness and appearance of spa including relaxation areas, treatment rooms, lobby, front desk and back of house

Skills

Customer service

Medical aesthetics

EMR experience

Computer literacy

Team player

Positive attitude

Tools

Nextech EMR

Job description

Laser Skin & Wellness is a premier medical spa providing a whole array of cosmetic, medical, and medspa experience. We offer our patients the tools to live much healthier lives with a combination of laser treatments, nutritional counseling, functional medicine and various aesthetic and wellness practices. These provide our client’s optimum health, physical satisfaction, and personal fulfillment.

The Laser Skin & Wellness brand is part of a larger network within Aesthetic Partners, which owns practices across the US. As a company, Aesthetic Partners has a strong culture of sharing best practices, providing ongoing training, and leveraging the portfolio's resources to help each brand grow. As a company, Aesthetic Partners strives to hire talented and professional individuals across our brands and invest in their continued professional development.

We are seeking a Medical Receptionist who wants to work in a well-established medical spa clinic. You will play a pivotal role in assisting our medical professionals in delivering top-quality patient care.

Responsibilities

• Consistently provides excellent customer service to all clients in-person, over the phone and through text/email inquiries
• Educates clients on Laser Skin and Wellness services, products and treatment options
• Exudes positive attitude while working in a fast-paced medical aesthetic center
• Oversees daily schedule to ensure seamless client experience
• Answering and screening phone calls, scheduling appointments, taking messages and ensuring prompt delivery to proper staff member
• Monitor and respond to office voicemail, email inquiries and text messages throughout the day
• Accurately checking clients in/out and scheduling all follow up visits
• Intelligent booking using EMR software, preferably Nextech
• Preparing proper medical documents for patients through EMRAbility to stay calm under pressure and quickly find solutions to potential issues
• Responsible for cleanliness and appearance of spa including relaxation areas, treatment rooms, lobby, front desk and back of house

Qualifications And Skills

• 2 years high end customer service experience.
• 1 year medical aesthetics experience.
• EMR experience
• Computer proficiency
• Must have positive attitude.
• Team player with strong work ethic.
• Impeccable personal appearance.
• Physical mobility to bend, lift, and stand for prolonged periods.
• Ability to work overtime, weekends, days, evenings and/or holidays.
• Ability to meet US employment and eligibility requirements.

Benefits/Perks

• Health insurance for full time employees
• Dental insurance for full time employees
• Vision insurance for full time employees
• 401K for full time employees
• Paid time off for full time employees
• Employee Assistance Program
• Professional development assistance
• Tuition reimbursement

Laser Skin & Wellness is an Equal Opportunity Employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.