Front Desk Patient Coordinator

Trinity Employment Specialists; Fayetteville (AR); On-site; USD 21,000 - 23,000; Full time

Job summary

Trinity Employment Specialists in Fayetteville, AR is seeking a Lead Front Desk Patient Coordinator to join our healthcare team. The role serves as the first contact for patients and requires a welcoming, organized, and detail-oriented approach.

Responsibilities include greeting patients, managing check-in, reviewing charts, entering information, answering questions, and maintaining records. This full-time, weekday schedule offers consistent hours with no weekends.

Qualifications

• 1 year of customer service experience required.
• Strong interpersonal and communication skills.
• Patient-focused and professional demeanor.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Healthcare or medical front office experience preferred.

Responsibilities

• Greet and welcome patients with professionalism and courtesy.
• Manage the patient check-in process.
• Review patient charts to ensure all necessary information and signatures are completed.
• Enter new patient information accurately into the system.
• Answer patient questions and provide exceptional customer service.
• Maintain accurate patient records and documentation.
• Assist with overall front desk operations.

Skills

Customer service

Interpersonal skills

Attention to detail

Multitasking

Education

1 year of customer service experience

Tools

EHR software

Job description

Lead Front Desk Patient Coordinator | Fayetteville, AR

Job Type: Full-TimePay: $15.00 - $17.00 per hourExpected Hours: 40 hours per weekSchedule: Monday - Friday 7:30 AM - 4:30 PM or 8:00 AM - 5:00 PM 8-hour shifts No weekends

We are seeking a friendly, organized, and detail-oriented Lead Front Desk Patient Coordinator to join our team in Fayetteville, AR. This position will serve as the first point of contact for patients and play an important role in creating a welcoming and efficient experience. The ideal candidate will have strong customer service skills, attention to detail, and the ability to multitask in a fast-paced healthcare environment.

Key Responsibilities

• Greet and welcome patients with professionalism and courtesy
• Manage the patient check-in process
• Review patient charts to ensure all necessary information and signatures are completed
• Enter new patient information accurately into the system
• Answer patient questions and provide exceptional customer service
• Maintain accurate patient records and documentation
• Assist with overall front desk operations

Qualifications

• 1 year of customer service experience required
• Strong interpersonal and communication skills
• Patient-focused and professional demeanor
• Strong attention to detail
• Ability to multitask in a fast-paced environment
• Healthcare or medical front office experience preferred

TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER