Front Desk & Patient Concierge (Mon–Fri)

AlignMed Partners; Franklin (NH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision, Company-paid 1

401K

Paid Time Off

On-Demand Pay

Free 24/7 virtual health care

Tuition discounts

Job summary

Mountain Ridge Post Acute is hiring a full-time receptionist to join our dedicated care team in Franklin, NH. This role supports front-desk operations, answers calls, greets visitors, and coordinates mail and patient lists with attention to accuracy and courtesy.

Mon - Fri, 8:00am - 4:30pm, you will play a key part in delivering exceptional service to patients and families while maintaining organized records and supplies. High school diploma and strong communication are required.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well‑being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication

Google Docs

Google Sheets

Google Slides

Education

High school diploma or eq.

Job description

Mountain Ridge Post Acute is hiring a full-time receptionist to join our dedicated care team in Franklin, NH. This role supports front-desk operations, answers calls, greets visitors, and coordinates mail and patient lists with attention to accuracy and courtesy.

Mon - Fri, 8:00am - 4:30pm, you will play a key part in delivering exceptional service to patients and families while maintaining organized records and supplies. High school diploma and strong communication are required.