Front Desk & Patient Concierge - Family Medicine

Emanate Health; Northern (KY); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Emanate Health's Family Medicine - San Dimas is seeking a friendly receptionist to greet patients, verify eligibility, review new registrations, and input new patient information into the computer system. Under general supervision, you will be the first point of contact, coordinating with clinicians and front-desk staff.

The role emphasizes outstanding customer service and clear communication. Minimum education is a high school diploma; healthcare experience is a plus.

Qualifications

• Greet patients and coordinate front-desk activities.
• Verify patient eligibility and assist with registration processes.
• Enter new patient information accurately into the computer system.

Responsibilities

• Greet patients and verify eligibility at check-in/out.
• Review and process new patient registrations and data entry.
• Coordinate scheduling with physician offices and maintain smooth front-desk operations.

Skills

Customer service

Communication skills

Front desk

Education

High School Diploma or equivalent

Job description

Emanate Health's Family Medicine - San Dimas is seeking a friendly receptionist to greet patients, verify eligibility, review new registrations, and input new patient information into the computer system. Under general supervision, you will be the first point of contact, coordinating with clinicians and front-desk staff.

The role emphasizes outstanding customer service and clear communication. Minimum education is a high school diploma; healthcare experience is a plus.