Front Desk/Patient Care Coordinator

Renew Aesthetic Clinic; Portland, Northern (OR, KY); Hybrid; USD 36,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Bonuses & incentives

Employee discounts on treatments

Training opportunities

Team culture

Growth opportunities

Job summary

Renew Aesthetic & Laser Clinic in Portland, OR is seeking a warm, polished Front Desk / Patient Care Coordinator to be the first point of contact for patients and support daily clinic operations.

You will greet patients, answer calls, schedule appointments, explain services, manage records, and assist with treatment planning, payments, and product recommendations in a fast-paced, collaborative setting.

Qualifications

• Experience in medical aesthetics, medical office, spa, hospitality, or customer service preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities.
• Comfortable with computers, scheduling software, and digital communication.
• Passion for beauty, wellness, and helping others look and feel their best.
• Ability to work collaboratively in a fast-paced environment.

Responsibilities

• Welcome and check in patients with professionalism and warmth.
• Answer phone calls, text messages, and emails promptly and courteously.
• Schedule and confirm appointments using our practice management software.
• Educate patients about services, memberships, promotions, and skincare products.
• Assist with treatment plan coordination and follow-up care.
• Process payments and maintain accurate patient records.
• Support providers and team members to ensure smooth clinic operations.
• Maintain a beautiful, organized, and inviting reception area.
• Help patients feel comfortable, informed, and valued throughout their journey.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Multitasking

Computer proficiency

Customer service

Tools

Scheduling software

CRM system

Job description

Join the Team at Renew Aesthetic & Laser Clinic

Renew Aesthetic & Laser Clinic is a leading provider of advanced aesthetic and wellness treatments serving the Portland and Beaverton communities. We are seeking a warm, polished, and highly organized Front Desk / Patient Care Coordinator who is passionate about delivering exceptional patient experiences and helping patients feel welcomed, cared for, and confident from the moment they contact our clinic.

About the Role

As the first point of contact for our patients, you will play a vital role in creating a five-star experience while supporting the daily operations of our growing aesthetic practice.

Responsibilities

• Welcome and check in patients with professionalism and warmth
• Answer phone calls, text messages, and emails promptly and courteously
• Schedule and confirm appointments using our practice management software
• Educate patients about services, memberships, promotions, and skincare products
• Assist with treatment plan coordination and follow-up care
• Process payments and maintain accurate patient records
• Support providers and team members to ensure smooth clinic operations
• Maintain a beautiful, organized, and inviting reception area
• Help patients feel comfortable, informed, and valued throughout their journey

Qualifications

• Previous experience in medical aesthetics, medical office, spa, hospitality, or customer service preferred
• Excellent communication and interpersonal skills
• Professional appearance and positive attitude
• Strong organizational and multitasking abilities
• Comfortable with computers, scheduling software, and digital communication
• Passion for beauty, wellness, and helping others look and feel their best
• Ability to work collaboratively in a fast-paced environment

What We Offer

• Competitive compensation
• Performance bonuses and incentives
• Employee discounts on aesthetic treatments and skincare products
• Professional development and training opportunities
• Supportive, team-oriented culture
• Opportunity to grow within a respected and rapidly growing aesthetic practice

About Renew Aesthetic & Laser Clinic

At Renew, we believe in natural-looking results, advanced technology, and personalized patient care. Our mission is to help patients age confidently through science-based, non-surgical aesthetic treatments delivered with expertise, integrity, and compassion.

If you are enthusiastic, dependable, and committed to creating exceptional patient experiences, we would love to hear from you.

Apply Today

Please send your resume and a brief introduction explaining why you would be a great fit for the Renew team.