Front Desk Patient Care Coordinator

Max Health; Lily Flagg (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

Max Health in Huntsville, AL is seeking a full-time Front Desk Patient Care Coordinator who will be the first face and voice for patients. You will provide an outstanding experience for new patients while ensuring the office runs smoothly, with an emphasis on customer service and creating a welcoming environment.

Benefits

Discounted health insurance with a stipend

6 paid holidays

Monthly performance bonuses

SIMPLE IRA with 3% company match

Paid continuing education

In-office wellness bucks

Paid vacation after 1 year

Qualifications

• 1+ years of experience in sales.
• 1+ years of experience in customer service.
• Good social media and graphic design skills.

Responsibilities

• Answer phones, schedule new patients, and greet them warmly.
• Create engaging social media content and graphics.
• Guide new patients through intake paperwork and their first visit.

Skills

Sales

Customer Service

Computer Proficiency

Social Media Skills

Graphic Design Skills

Phone Etiquette

Organization

Multitasking

Interpersonal Skills

Warm Personality

Job description

Are you the type of person who makes everyone's day brighter with just a smile or a kind word? Can you make someone feel at home over the phone before they even walk through the door? Do you want to play a pivotal role in helping people achieve and maintain their health?

If you just answered "YES!" three times, keep reading – Max Health in Huntsville, AL wants YOU as our full-time Front Desk Patient Care Coordinator!

WHAT DO WE OFFER?

• Competitive pay of $18 - $20 per hour
• Discounted health insurance with a stipend
• 6 paid holidays
• Monthly performance bonuses
• A SIMPLE IRA w/ 3% company match
• Paid continuing education
• In-office wellness bucks
• Paid vacation after 1 year

We don't just offer a job-we offer a rewarding opportunity to make a difference in people's lives while being recognized and rewarded for your hard work!

WHAT'S OUR STORY?

At Max Health, we're on a mission to help people live happier, healthier lives. Specializing in neuropathy, prenatal, and spinal corrective care, we offer natural chiropractic solutions in our state-of-the-art facility. Our practice is family-oriented, and we facilitate a healthy work/life balance. We also offer our staff great perks designed to foster strong bodies and minds, including wellness bucks and paid continuing education. If you're looking for a place to grow and achieve your goals, Max Health is the perfect fit!

DO YOU HAVE WHAT IT TAKES TO BRIGHTEN LIVES?

We're looking for a Front Desk Patient Care Coordinator who can work Monday through Thursday from 8:00 AM - 6:00 PM while meeting the following qualifications:

• 1+ years of experience in sales
• 1+ years of experience in customer service
• Proficiency with computers and technology
• Good social media and graphic design skills
• Great phone etiquette with amazing people skills
• Excellent organization and multitasking abilities
• A warm and friendly personality

Having marketing experience would be a plus but is not required!

ARE YOU EXCITED ABOUT THIS CUSTOMER SERVICE JOB?

As our Front Desk Patient Care Coordinator, you're the first face and voice of Max Health. Your day begins with creating stellar first impressions by answering phones, scheduling new patients, and greeting them warmly. You ensure every new patient has an outstanding experience by guiding them through their first visit, completing intake paperwork, and making them feel at home. You also take charge of our social media and marketing campaigns, designing graphics and engaging content that highlights our mission and values. Every day, you play a vital role in creating an environment where patients and team members alike feel valued and supported.

Sound like the perfect job for you? The initial application process is quick, easy, and mobile-friendly. If you're ready to make a difference in the lives of others while advancing your own career, apply today!