Front Desk & Patient Access Specialist

US Oncology Inc.; Denver (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) retirement plan

PTO and holidays

Tuition reimbursement

Employee paid disability insurance

Job summary

Rocky Mountain Cancer Centers in Denver, at the Rose campus, is seeking a friendly receptionist to welcome patients and visitors with professionalism and compassion.

You will collect demographic and insurance information, register new patients, and coordinate with nursing staff to ensure smooth daily operations in the front office. A high school diploma and solid communication skills are required.

This role offers an opportunity to be part of a caring team dedicated to patient experience.

Qualifications

• High school diploma or equivalent required.
• One year office experience preferred, medical setting a plus.
• Excellent communication skills, written and verbal, required.
• Proficiency with computer systems; Microsoft Office helpful.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner.
• Obtain required forms and patient demographic and insurance information.
• Register new patients and update demographic/insurance data in the system.
• Notify nursing staff of arrivals and manage chart order.
• Assist in preparing charts and printing schedules as needed.
• Collect co-pays, deductibles and other payments; issue receipts.
• Maintain a neat and orderly lobby area.
• Identify no-shows and forward for patient notification.
• Protect patient confidentiality and follow front office policies.
• Cover other front office duties as requested.

Skills

Verbal communication

Written communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Denver, at the Rose campus, is seeking a friendly receptionist to welcome patients and visitors with professionalism and compassion.

You will collect demographic and insurance information, register new patients, and coordinate with nursing staff to ensure smooth daily operations in the front office. A high school diploma and solid communication skills are required.

This role offers an opportunity to be part of a caring team dedicated to patient experience.