Front Desk Operations Lead - Patient Services

Radiology Partners, Inc.; Brentwood (TN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health and wellness coverage options

401(k) with employer offerings

Paid time off and paid holidays

Incentive and productivity programs

Eligibility-based benefits

Job summary

Premier Radiology, a Premier Radiology practice of Radiology Partners, is seeking a front desk professional in the Greater Nashville area to manage daily front desk operations and patient registration using Epic and RIS/PAC systems.

The role requires at least two years in a medical office, knowledge of medical terminology, HIPAA compliance, and a patient-centered approach. Join a team focused on quality care and a supportive, local leadership culture.

Qualifications

• Minimum of two years of work experience, preferably within a medical office setting.
• Solid understanding of Medical Terminology.
• Knowledge of clinical policies including safety, privacy, and HIPAA regulations.
• Positive attitude and patient-focused mindset.

Responsibilities

• Oversee daily operations of the front desk division.
• Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the RIS/PAC system.
• Maintains current knowledge of the practice management system and other related procedures to effectively train employees and maintain up-to-date training materials.
• Identifies procedural or training issues and communicates to management staff.
• Fill in at front desk as needed.

Skills

Medical terminology

HIPAA regulations

Patient focus

Medical office experience

Customer service

Job description

Premier Radiology, a Premier Radiology practice of Radiology Partners, is seeking a front desk professional in the Greater Nashville area to manage daily front desk operations and patient registration using Epic and RIS/PAC systems.

The role requires at least two years in a medical office, knowledge of medical terminology, HIPAA compliance, and a patient-centered approach. Join a team focused on quality care and a supportive, local leadership culture.