Front Desk & Office Operations Assistant

AUI; Socorro (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

The National Radio Astronomy Observatory (NRAO) in Socorro, NM seeks a General Office Assistant/Receptionist to manage visitor access, answer calls, and support meeting planning in a professional, open-office environment.

Minimum education is a high school diploma or GED, with strong verbal and written communication, customer service, and Office skills. The role requires basic clerical duties and adherence to NRAO safety policies.

Qualifications

• Minimum of High school diploma or GED.
• The successful candidate must possess excellent verbal and written communication skills, excellent customer service skills, and feel comfortable interacting with the general public, groups, and individuals of all professional levels.
• Ability to maintain accurate records.
• Knowledge of standard office practices, procedures, various office equipment, and administrative techniques; thorough knowledge of business English, spelling, and arithmetic.
• Proficiency in Microsoft Office Suite and knowledge of personal computers, including word processing and spreadsheet software.
• Ability to establish and maintain effective working relationships with other employees and the public; ability to understand and follow oral and written instruction; ability to organize and perform work independently in the absence of specific instructions.

Responsibilities

• Greeting and monitoring visitor access
• Maintaining office security by following safety procedures and controlling building access via the reception desk
• Prepare visitor packets, issue room keys, and collect payment from visitors who stay at the NRAO Guest House
• Answering, handling, and directing incoming calls accordingly
• Responding to visitor inquiries in a polite and timely manner
• Serving as primary administrator for the Meeting Planner system, assists or schedule meetings and conferences including the posting of daily meeting schedules at conference rooms
• Overseeing the NRAO Guest House reservations, collect payment, update occupant spreadsheet, and submit NM Tech Work Orders as needed
• Prepare Pay Order and Petty Cash
• Assist with staff vehicle registration log & issuing company vehicle keys, as needed
• Coordinating facility use for non-NRAO organizations and assisting with meeting set-up and break-down
• Preparation of correspondence, reports, and the NRAO-NM phone list & NRAO Directory updates for NM staff
• Maintenance of the NM staff picture display & office supply cabinets
• In compliance with the Fiscal Division policies will be responsible for the petty cash fund, prepare, issue, and send out receipts, bills, policies, invoices, statements, and checks as needed
• Assisting with various clerical duties such as typing, filing and photocopying, etc.,
• Update video displays in lobby each work day morning. Pro-active compliance with NRAO and government safety policies and procedures in own work area is expected
• Other duties as assigned

Skills

Verbal communication

Written communication

Customer service

Record keeping

Microsoft Office

Office equipment

Interpersonal skills

Independent work

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The National Radio Astronomy Observatory (NRAO) in Socorro, NM seeks a General Office Assistant/Receptionist to manage visitor access, answer calls, and support meeting planning in a professional, open-office environment.

Minimum education is a high school diploma or GED, with strong verbal and written communication, customer service, and Office skills. The role requires basic clerical duties and adherence to NRAO safety policies.