Front Desk & Member Experience Specialist

US Fitness; Clinton (MD); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Complimentary club membership + guest-

Discounts on training, spa services,;

Employee referral bonus

In-house Certification + Continuing Ed

Medical, dental, vision, life; 401(k),

Job summary

US Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, and create a welcoming atmosphere from the moment guests enter the club. You will handle check-ins, calls, and transactions while keeping the lobby tidy and supporting ongoing member programs.

Ideal candidates are organized, punctual, and able to multitask in a fast-paced environment. CPR/AED certification or willingness to obtain within 30 days is required.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual, and able to multitask in a fast-paced setting.
• Basic computer and cash-handling skills.
• CPR/AED certification (or willingness to obtain within 30 days).

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Communication skills

Multitasking

Cash handling

Computer literacy

CPR/AED certification

Job description

US Fitness is seeking a friendly Front Desk Associate to greet members, answer questions, and create a welcoming atmosphere from the moment guests enter the club. You will handle check-ins, calls, and transactions while keeping the lobby tidy and supporting ongoing member programs.

Ideal candidates are organized, punctual, and able to multitask in a fast-paced environment. CPR/AED certification or willingness to obtain within 30 days is required.