Front Desk & Member Concierge - Wellness Center

Hancock Regional Hospital; McCordsville (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Hancock Regional Hospital's McCordsville Wellness Center is seeking a Front Desk Receptionist to greet visitors, manage phones, schedule appointments, and support retail transactions in a welcoming, professional manner.

The role demands strong customer service, clear communication, basic computer skills, and the ability to work on-site with a flexible schedule and the hospital’s dress code and policies.

Qualifications

• Basic computer skills required.
• Strong customer service and communication skills required.
• Previous experience as receptionist or in a front desk role preferred.
• Experience in fitness centers or hospitals is a plus.

Responsibilities

• Greets all users with a smile and professional demeanor.
• Answers and directs phone calls, schedules appointments, and processes messages.
• Handles retail transactions and answers questions about center programs and products.
• Operates facility computer systems and maintains accurate records.
• Maintains center rules, policies, and cleanliness; follows safety procedures.
• Assists with other tasks and attends scheduled meetings.

Skills

Customer service

Communication

Professional appearance

Basic computer skills

Education

High school diploma or equivalent

Job description

Hancock Regional Hospital's McCordsville Wellness Center is seeking a Front Desk Receptionist to greet visitors, manage phones, schedule appointments, and support retail transactions in a welcoming, professional manner.

The role demands strong customer service, clear communication, basic computer skills, and the ability to work on-site with a flexible schedule and the hospital’s dress code and policies.