Front Desk & Member Concierge — Flexible Schedule

UNIVISA; Miami (FL); On-site; USD 17,047 - 24,280; Part time

Job summary

UNIVISA is seeking Welcome Desk staff to greet members and guests, assist with questions, and manage front‑desk operations. You will uphold a positive, professional image and support merchandise sales and club promotions.

Responsibilities include handling billing inquiries, maintaining product knowledge, and working closely with team members to ensure a seamless guest experience. The role requires flexibility for weekends and evenings in a Miami, FL setting.

Qualifications

• Minimum 18 years old.
• Friendly, outgoing personality with social interaction.
• Cooperative, positive and optimistic attitude.
• Enthusiastic about the club and the job.
• Patient, courteous listener with empathy.
• Ability to prioritize in a fast-paced environment.
• Able to work as part of a team.
• Demonstrates strong problem-solving and communication skills.

Responsibilities

• Greet members and guests with prompt, courteous service.
• Assist with questions and product selection at front desk.
• Maintain positive attitude and initiative.
• Communicate effectively with phone, team, and coworkers.
• Maintain front-desk product knowledge.
• Operate Club Ready for PT, Pilates, Stretch, and merchandise sales.
• Answer simple billing inquiries.

Skills

Customer service

Greet guests

Cash handling

Communication skills

Team player

Tools

Club Ready POS

Job description

UNIVISA is seeking Welcome Desk staff to greet members and guests, assist with questions, and manage front‑desk operations. You will uphold a positive, professional image and support merchandise sales and club promotions.

Responsibilities include handling billing inquiries, maintaining product knowledge, and working closely with team members to ensure a seamless guest experience. The role requires flexibility for weekends and evenings in a Miami, FL setting.