Front Desk Medical Research Assistant

Orange County Neuropsychiatric Rese

Los Angeles (CA)

On-site

USD 38,000 - 46,000

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

NRC Research Institute is seeking a Front Desk Medical Research Assistant in Los Angeles, CA. The role involves greeting patients, coordinating on-site status, and handling data entry in CTMS and ClinCard systems.

Responsibilities include scheduling transportation, managing documents, and supporting coordinators with data entry and filing in a clinical research environment, especially CNS trials.

Qualifications

Excellent communication and high-volume service ability.
Hard-working team player with attention to detail.
Diligent, able to multi-task and learn new software quickly.
Willing to work in a clinical psychiatric setting.

Responsibilities

Greet patients and guests, answer phones, route calls and check voicemails.
Coordinate with staff regarding on-site patient/visitor status.
Enter patient data in CTMS (RT) and ClinCard systems.
Print, save, and distribute faxes and emails to the shared drive.
Schedule patient transportation and assist with screening documents.

Skills

Communication skills

Team player

Attention to detail

Tech-savvy

Clinical setting experience

Tools

CTMS (RT)

ClinCard

Data entry software

Job description

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

NRC Research Institute has been conducting clinical trials for the world’s pharmaceutical firms since 2004. We specialize in pharmaceutical clinical trials involving CNS (Central Nervous System) disorders such as Schizophrenia, Bipolar Disorder, Depression, ADHD, Autism, and more. We are seeking an energetic Front Desk Medical Research Assistant to join our team!

Duties and Expectations:

Perform reception duties, including greeting patients and guests, answering phones, routing calls/messages, and checking voicemails
Communicate with appropriate staff regarding on-site patient/visitor status
Track new patients in CTMS (RT) database by creating profiles and updating notes
Print, distribute, and save faxes and emails to NRC shared drive
Schedule and coordinate patient transportation
Facilitate initial Screening documents (demographics, W-9, etc.) and update patient demographic profile
Perform CTS Database consent and registration
Set-up new subjects into ClinCard database
Register subject visit payments into ClinCard
Log patient visits into CTMS (RT) database
Notify staff of receipt of all letters and boxes (USPS, FedEx, UPS)
Monitor/confirm all packages have been picked up by appropriate courier
Maintain upkeep of lobby and reception areas
Assist Research Coordinators with document completion, filing, data entry, etc.
Obtain clinical assessments (height, weight, vital signs, ECGs, etc )
Perform data entry for trial management
Contact pharmacies and other sites
Archive study documents / Update Archive Index and Directory
Other miscellaneous duties as needed

Qualifications:

Possess excellent communication skills with the ability to provide a high volume of service, along with a high quality of work.
Be a hard-working team player
Be diligent, with the ability to multi-task and have a strong attention to detail.
Have the ability to learn and navigate new software quickly and be adept with computers
Be willing and able to work in a clinical setting involving a psychiatric population.

Position Type