Front Desk Medical Receptionist

Cencora | Pharma solutions; Southlake (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent medical organization in Southlake seeks a Medical Front Desk Receptionist for its OBGYN office. This role demands excellent organizational and customer service skills, offering a vital support structure to healthcare professionals while handling patient registrations and insurance processes.

Qualifications

• 1-3 years of experience in a medical office setting preferred.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid.
• Competent use of computer systems and familiarity with CPT and ICD-10 Coding.

Responsibilities

• Register and check in patients, including insurance processing.
• Schedule new and follow-up appointments.
• Answer inquiries from patients and insurance companies.

Skills

Customer Service

Effective Communication

Multitasking

Tools

Computer Systems

10 Key Calculators

Job description

About the Job:

The Medical Front Desk Receptionist for OBGYN office plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.

Responsibilities:

• Register and check in patients, processing all registration requirements including insurances and co-pays.
• Schedule new and follow up appointments.
• Perform insurance verification to ensure patient eligibility.
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
• Set up patient payment plans and explain patient balances.

Requirements:

• 1-3 years of experience in a medical office setting. OBGYN experience preferred but not required.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
• Competent use of computer systems, software, and 10 key calculators.
• Familiarity with CPT and ICD-10 Coding.
• Effective communication abilities for phone contacts with insurance payers.
• Strong customer service skills for interacting with patients and medical staff.
• Ability to multitask and work well in a team environment.
• Knowledge of accounting and bookkeeping procedures.

About McEwen & Associates, Inc:

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.