Front Desk Medical Receptionist

McEwen & Associates, Inc; Southlake (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A Houston-based medical facility is seeking a skilled Medical Front Desk Receptionist to oversee front office operations. This role involves managing patient check-ins, processing medical claims, and ensuring a smooth administrative workflow. Ideal candidates will have medical office experience, exceptional customer service skills, and proficiency in insurance protocols.

Qualifications

• 1-3 years of experience in a medical office setting.
• Knowledge of insurance guidelines including HMO/PPO and Medicare.
• Effective communication abilities for helping patients.

Responsibilities

• Register and check in patients, process registration requirements.
• Schedule appointments and perform insurance verification.
• Manage patient inquiries and set up payment plans.

Skills

Customer Service

Insurance Knowledge

Communication

Multitasking

Job description

About the Job:

The Medical Front Desk Receptionist for OBGYN office plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.

Responsibilities:

• Register and check in patients, processing all registration requirements including insurances and co-pays.
• Schedule new and follow up appointments.
• Perform insurance verification to ensure patient eligibility.
• Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
• Set up patient payment plans and explain patient balances.

Requirements:

• 1-3 years of experience in a medical office setting. OBGYN experience preferred but not required.
• Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
• Competent use of computer systems, software, and 10 key calculators.
• Familiarity with CPT and ICD-10 Coding.
• Effective communication abilities for phone contacts with insurance payers.
• Strong customer service skills for interacting with patients and medical staff.
• Ability to multitask and work well in a team environment.
• Knowledge of accounting and bookkeeping procedures.