Front Desk Medical Receptionist

Vista Healthcare; Saratoga Springs (UT); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare provider is looking for a Front Desk Medical Receptionist to join their team in Saratoga Springs. This full-time role requires excellent communication skills and computer proficiency, along with the ability to manage various tasks in a busy environment. The receptionist will ensure smooth operations through effective patient interaction and support for the healthcare team.

Benefits

Paid holidays

Training for healthcare experience

Qualifications

• Must be able to work Monday-Friday 8am-5pm year-round.
• Computer proficiency required.
• Healthcare experience preferred but training available.

Responsibilities

• Respond to incoming phone requests and inquiries.
• Maintain patient EHR and document all requests.
• Schedule appointments and verify insurance coverage.

Skills

Customer Service

Communication

Multitasking

Problem Solving

Education

High School Diploma or GED

Job description

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Join to apply for the Front Desk Medical Receptionist role at Vista Healthcare

• Vista Healthcare is hiring for a Front Desk Receptionist. Individual must be able to multi-task and interact well with co-workers and patients. Computer literacy is a must as all records are electronically based. Compensation will be competitive.
• Position is Full-Time year-round; Monday-Friday 8am-5pm. Applicants who cannot work this schedule, need not apply.
  
  

Job Description

• Vista Healthcare is hiring for a Front Desk Receptionist. Individual must be able to multi-task and interact well with co-workers and patients. Computer literacy is a must as all records are electronically based. Compensation will be competitive.
• Position is Full-Time year-round; Monday-Friday 8am-5pm. Applicants who cannot work this schedule, need not apply.
  
  

Responsibilities Include, But Are Not Limited To, The Following

• Respond to incoming phone requests from patients, physicians offices, and hospitals; answer inquiries or referring questions to the appropriate personnel.
• Optimize patients satisfaction, provider time, and treatment room utilization by working with patients to identify the most appropriate location, physician, and appointment time.
• Assure the accurate new patient packet is mailed or emailed at time of scheduling.
• Ensure call efficiency while maintaining excellent patient service in a courteous and professional manner.
• Maintains and accurately document all patient requests and information in the patient EHR, including but not limited to:
• Demographic information
• Collect and post/record payments
• Cost Estimates
• Verify insurance coverage, benefits and client financial responsibility
• Max out of pocket
• Deductible
• Co Pay
• Co-Insurance
• Scheduling appointments for multiple providers
• Scheduling within the guidelines of each provider, verifying schedules and insurances
• Protect patient rights and dignity with respect by maintaining confidentiality of personal and financial information at all times
• Coordination of patient referrals
• Ability to multitask
• Maintains operations by following policies and procedures and reporting needed changes
• Use sound judgment in handling calls, especially with patients that may be upset or are not feeling well.
• Demonstrate respect for our patients and fellow care team members in every interaction.
• Demonstrate excellent interpersonal and problem-solving skills to ensure coordinated efforts, patient satisfaction and Monumental Service.
• Always maintain a professional and positive attitude.
• Demonstrate teamwork and support for fellow care team members by offering assistance.
  
  

Requirements

• Must be able to work Monday-Friday 8am-5pm year-round
• Must have high school diploma or GED
• Computer proficiency and phone skills are required
• Excellent communication and customer service skills
• Positive attitude
• Team player
• Healthcare Experience (preferred) but we will train the right person
  
  

Closed evenings and weekends. Paid holidays.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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