Front Desk Medical Receptionist

Physical Therapy Central; Norman (OK); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Competitive salary

Insurance package (medical, dental,-?)

Generous PTO

401(k) Employer Matching

Life Insurance

Parental Perks

Job summary

Physical Therapy Central in Norman, OK is hiring a Full Time Front Desk Medical Receptionist. The position pays $18/hour and supports patients with check-in/out, scheduling, insurance verification, and billing.

The role requires a high school diploma and offers a supportive, patient-centered workplace with comprehensive benefits. Primary responsibilities include maintaining EMR records, handling referrals, and delivering friendly service while ensuring HIPAA compliance.

Qualifications

• High School Diploma/GED required.
• Basic office and customer service skills.
• Previous experience in a similar role is encouraged but not required.

Responsibilities

• Manage front desk operations including patient check-in/check-out, appointment scheduling, and referral coordination with exceptional customer service.
• Verify insurance coverage, process authorizations, and collect payments to support billing and access to care.
• Maintain accurate patient records by registering new patients, updating information in the EMR system, and preparing needed documentation.
• Answer phones and assist patients professionally while upholding HIPAA compliance and creating a welcoming healthcare environment.

Skills

Customer service

Front desk operations

HIPAA compliance

Education

High School Diploma/GED

Tools

EMR system

Job description

Overview

Physical Therapy Central, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team!

Pay Rate

$18/HR.

Location

Norman, Oklahoma 73071

How PTC Supports You

• Competitive salary Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks!
• And more!

Responsibilities

You’ll Achieve Success By:

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Previous experience in a similar role desired but not required

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [e-mail].