Front Desk / Medical Receptionist

Bamboo Family Clinic, LLC; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Bamboo Family Clinic, LLC is seeking a solution-focused Medical Receptionist with exceptional customer service to grow with our fast-developing practice. The role involves greeting guests, handling phones, assisting with scheduling and forms, and verifying insurance while maintaining accuracy and security.

Applicants must be 18+ and pass background checks. Strong communication, organization, and hands-on office skills are essential to support nurses and staff in a welcoming environment.

Qualifications

• Relatively experienced in clinical reception or front office roles is preferred.
• Experience with running insurance eligibility is required.
• Proficiency in Microsoft Office Suite/Email correspondence.
• Knowledge of Tebra Software is preferred.
• Hands-on experience with office equipment (fax machines, printers).
• Professional attitude and appearance.
• Strong written and verbal communication skills.
• Resourceful and proactive when issues arise.
• Excellent organizational skills with task prioritization.
• Exceptional customer service attitude.
• High School Diploma minimum.
• Must be 18 years of age or older.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Answer, screen, and forward incoming phone calls.
• Assist patients with scheduling and forms.
• Verify insurance information, payments, and referrals.
• Keep nurses and staff updated on scheduling and delays.
• Ensure reception area is tidy and presentable.
• Provide information in person, by phone, or email.
• Control access via reception desk and maintain security.
• Perform clerical duties such as filing, photocopying, transcribing, faxing.

Skills

Communication skills

Organizational skills

Customer service

Professional appearance

Resourceful

Verbal communication

Written communication

Prioritization

Reliability

Education

High School Diploma

Tools

Microsoft Office

Email correspondence

Tebra Software

Office equipment (fax, printer)

Job description

Bamboo Family Clinic is a fast-growing Family Medical Practice. We are seeking solution-focused Medical Receptionist with exceptional customer service skills who are willing and able to grow with us! Applicants must be 18 years old and able to pass all the required background checks prior to employment.

Responsibilities and Duties

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Assistpatients with scheduling and filling out required forms
• Verify patient's insurance information, payments, and referral requirements
• Keep nurses, medical assistants, and other staff up-to-date on scheduling, patient details, and potential delays
• Ensure the reception area is tidy and presentable
• Answer questions and provide basic and accurate information in person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
  
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Qualifications and SkillsRequirements

• Relative work experience, preferred, as a Clinical Receptionist, Front Office Representative, or similar role
• Must have experience with running insurance eligibility
• Proficiency in Microsoft Office Suite/Emailcorrespondence
• Knowledge of Tebra Software (preferred)
• Hands-on experience with office equipment (e.g. Fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills, with the ability to prioritize tasks
• Exceptional customer service attitude
• High School Diploma -Minimum
• Must be 18 years of age or older

Other Job Requirements

• Will be required to have a TB test and CPR Certification on file, prior to employment
• Must have reliable transportation