Clinical Receptionist / Front Office Representative

Bamboo Family Clinic, LLC; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Bamboo Family Clinic, LLC is seeking a solution-focused Medical Receptionist in Henderson, NV. You will greet patients, answer calls, and assist with scheduling while verifying insurance and referrals.

Applicants should have strong communication and organizational skills, be at least 18, and pass background checks. Proficiency with Microsoft Office and basic office equipment is expected.

Qualifications

• High School Diploma or equivalent required.
• Experience as a Clinical Receptionist/Front Office preferred.
• Experience with insurance eligibility checks preferred.
• Proficiency in Microsoft Office and email correspondence.
• Knowledge of Tebra Software preferred.
• Strong communication and organizational skills.
• Professional appearance and demeanor.
• Must be 18 years or older.

Responsibilities

• Greet and welcome guests at the office.
• Answer, screen, and forward incoming phone calls.
• Assist patients with scheduling and forms.
• Verify insurance information, payments, and referral requirements.
• Keep staff updated on scheduling and patient details.
• Maintain a tidy, presentable reception area.
• Provide information in person, by phone, and email.
• Follow safety procedures and control access at the desk.
• Perform clerical duties like filing, photocopying, transcribing, and faxing.

Skills

Customer service

Reception duties

Scheduling

Insurance eligibility

Microsoft Office

Email correspondence

Tebra Software

Office equipment

Communication

Organization

Proactive

Education

High School Diploma

Tools

Fax machines

Printers

Job description

Bamboo Family Clinic is a fast-growing Family Medical Practice. We are seeking solution-focused Medical Receptionist with exceptional customer service skills who are willing and able to grow with us! Applicants must be 18 years old and able to pass all the required background checks prior to employment.

Responsibilities and Duties

• Greet and welcome guests as soon as they arrive at the office
• Answer, screen, and forward incoming phone calls
• Assistpatients with scheduling and filling out required forms
• Verify patient's insurance information, payments, and referral requirements
• Keep nurses, medical assistants, and other staff up-to-date on scheduling, patient details, and potential delays
• Ensure the reception area is tidy and presentable
• Answer questions and provide basic and accurate information in person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
  
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing

Qualifications and SkillsRequirements

• Relative work experience, preferred, as a Clinical Receptionist, Front Office Representative, or similar role
• Must have experience with running insurance eligibility
• Proficiency in Microsoft Office Suite/Emailcorrespondence
• Knowledge of Tebra Software (preferred)
• Hands-on experience with office equipment (e.g. Fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills, with the ability to prioritize tasks
• Exceptional customer service attitude
• High School Diploma -Minimum
• Must be 18 years of age or older

Other Job Requirements

• Will be required to have a TB test and CPR Certification on file, prior to employment
• Must have reliable transportation