Front Desk/Medical Receptionist

Alabaster Health; Burnsville (MN); On-site; USD 24,108 - 26,863; Full time

Benefits offered by this job

401K, Profit Sharing

Paid Time Off

Medical/Dental/Vision insurance benefits

Job summary

A family medicine clinic in Burnsville, Minnesota is seeking a Medical Receptionist. This role involves engaging patients, managing electronic records, and providing outstanding customer service. Ideal candidates are detail-oriented and possess strong communication skills, with 1-2 years of experience preferred. Offering a compensation range of $17.50 - 19.50 per hour, benefits include 401K and medical insurance. The position can be either full-time or part-time, with hours mainly Monday to Friday and occasional urgent care shifts.

Qualifications

• 1-2 years’ experience with an electronic medical record is preferred.
• Ability to maintain confidentiality of patient information.
• Excellent team collaboration skills needed.

Responsibilities

• Engage and welcome patients, visitors, and staff.
• Manage calls and handle patient inquiries courteously.
• Accurately enter patient data into electronic systems.
• Collect payments efficiently and handle petty cash.

Skills

Excellent communication skills

Multitasking

Attention to detail

Team player mentality

Friendly personality

Education

High school diploma or GED

Tools

Electronic medical record systems

Job description

We are seeking a Medical Receptionist to join a patient-centered family medicine clinic and urgent care practice in Burnsville, Minnesota. This role is ideal for a dependable, detail-oriented individual who enjoys working in a team-based outpatient setting.

What doing a GREAT job looks like

• Engaging and welcoming patients, visitors, co‑workers and collaborators of the clinic well.
• Networking with visitors and potential clients and being comfortable doing so.
• Understanding that since you will typically be the first face of the clinic you are ready with a smile and not easily offended.
• Being on time for work and ready to learn.
• Typing fast and thrive while multitasking.
• Being a team player helping wherever needed.
• Collecting payment correctly and efficiently including petty cash handling.
• Handling calls in a timely and courteous manner.
• Assist patients in completing necessary forms while adhering to HIPAA and practice regulations.
• Maintain confidentiality of patient information.
• Accurately enter patient information into electronic health records and practice management systems.
• Ensure the lobby area is clean and welcoming.

This opportunity is perfect for the Front desk Receptionist who:

• Has a friendly and welcoming personality.
• Has excellent communication skills.
• Can multitask and prioritize tasks so that she/he does the first things first.
• Is able to work well under pressure.
• Is flexible and eager to learn.
• Is looking for a good work family and work home.
• Has a positive attitude and team player mentality.

This opportunity is a poor fit for the Front desk Receptionist who:

• Has poor communication skills.
• Lacks attention to detail and is easily distracted.
• Is unable to handle customer complaints and resolve issues effectively.
• Easily gets offended or upset.
• Is not a “people person.”
• Is not open to learn new skills or to new ideas.
• Stares at cell phones and gossips instead of engaging with patients.
• Values “me” above “we.”
• Likes office drama.
• Types very slow.
• Does not know how to handle daily petty cash.
• Is tardy.

Education and Experience requirements

• High school diploma or GED.
• 1-2 years’ experience with an electronic medical record is preferred.

Benefits Package

• 401K, Profit Sharing.
• 6 paid holidays per year.
• Medical/Dental/Vision insurance benefits when eligible.
• Paid Time Off.

Compensation Range

$17.50 - 19.50 per hour. Final offer will be based on a combination of skills and experience.

Physical Requirements

The physical requirements described here are representative of the physical demands required by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to walk, sit, stand, reach overhead, and bend to the floor. The employee is regularly required to talk and hear. The employee is required to use dexterity of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may be required to lift and transport items up to 5 pounds occasionally.

Alabaster Healthcare is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States on a full‑time basis.

POSITION:

Full Time Or Part-Time Medical Receptionist

Monday - FRIDAY 8:00 AM – 4:00 PM

Urgent Care: 4:30 PM – 8:30 PM

Opening Date TBD

Telemedicine Visits Available