Front Desk Medical Receptionist

Colorado In Motion; Austin (TX); On-site; Full time

Job summary

A leading healthcare provider in Austin is seeking a Care Coordinator/Front Desk Medical Receptionist to manage front desk operations and ensure exceptional customer service. The role involves patient check-in/out, maintaining records, and upholding HIPAA compliance. Join a company recognized for its commitment to employee satisfaction and a diverse workplace culture.

Benefits

Generous Paid Time Off

Medical, Dental, Vision Insurance

401(k) Employer Matching

Family Building and Parental Benefits

Qualifications

• Basic office and customer service skills required.
• Verbal and written communication skills needed.

Responsibilities

• Manage front desk operations and patient check-in/out.
• Maintain accurate patient records in EMR system.
• Answer phone calls and assist patients.

Skills

Customer Service

Communication

Education

High School Diploma/GED

Job description

Overview

“TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it’s been the best career move I’ve ever made.” -Jordan Mazick PT, DPT, OCS

Care Coordinator/Front Desk Medical Receptionist

Job Type: Full Time

Salary: $16-18 / Hr

Clinic Location: Cedar Valley - 11601 US Highway 290 Austin, TX 78737

Clinic Hours: Mon-Thurs 7:00am-7:00pm, Fri 7:00am-4:00pm

How TexPTS and Confluent Health Supports You:

• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

*Part-time and PRN employees are only eligible to participate in the 401(k) benefit.

Responsibilities

You’ll Achieve Success By:

• Manage front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service
• Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
• Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

• High School Diploma/GED required
• Basic office and customer service skills
• Verbal and written communication skills; ability to clearly communicate with others
• Previous experience in a similar role desired but not required

Who We Are:

For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we’re committed to empowering the next generation of physical therapists.

TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country.

Voted “Best Places to Work” 2023, 2024, and 2025! 4+ star employer as rated on Glassdoor!

• Use the link to see what our team members are saying! https://www.glassdoor.com/Overview/Working-at-Texas-Physical-Therapy-Specialists-EI_IE785278.11,45.htm

Confluent Health and Texas Physical Therapy Specialists provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and TexPTS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.