Front Desk & Medical Office Assistant

Baptist Hospitals of Southeast Texas; Beaumont (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Matched Retirement Plan

Paid Time Off

Comprehensive Benefit Plan - Medical,

Bonus Potential

Job summary

Baptist Hospitals of Southeast Texas is seeking a Medical Office Staff Assistant to support front-desk operations and daily office tasks. You will greet patients, answer a multi-line phone system, and collect co-pays and pre-visit information to ensure smooth visits.

The role emphasizes coordinating with clinic staff, scheduling appointments, and assisting with insurance verification and referrals to support efficient patient care across the hospital network.

Qualifications

• High School diploma or equivalent.
• 1-3 years of related experience preferred.
• Ability to handle multi-line phone systems and greet patients professionally.

Responsibilities

• Answer multi-line phone system and direct calls to the appropriate party.
• Greet patients and provide required paperwork for visits.
• Collect co-pays and pre-visit fees.
• Schedule and confirm appointments for clinic/providers.
• Communicate scheduling, referrals, or insurance verification issues to patients.
• Coordinate with physicians, insurance companies, and hospital departments to ensure quality patient care.

Skills

Customer service

Phone etiquette

Patient greetings

Education

High School Diploma or equivalent

Tools

Scheduling software

Job description

Baptist Hospitals of Southeast Texas is seeking a Medical Office Staff Assistant to support front-desk operations and daily office tasks. You will greet patients, answer a multi-line phone system, and collect co-pays and pre-visit information to ensure smooth visits.

The role emphasizes coordinating with clinic staff, scheduling appointments, and assisting with insurance verification and referrals to support efficient patient care across the hospital network.