Front Desk Manager on Duty - Seasonal

Maryland-National Capital Park and Planning Commission; Laurel (MD); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance for seasonal staff

Benefits for seasonal employees

Job summary

Montpelier Arts Center, part of the Maryland-National Capital Park & Planning Commission, seeks a responsive team member for the customer service desk. Duties include opening/closing, greeting patrons, answering phones, assisting resident artists, and handling front desk sales.

Open seven days with day and evening shifts. Must be able to lift up to 30 pounds and operate basic sales software. Experience in the visual arts or marketing is a plus but not required.

Qualifications

• 1 year of customer service experience.
• Basic computer skills and ability to learn sales software.
• Ability to bend and lift up to 30 pounds.

Responsibilities

• Provide customer service and assist patrons at Montpelier Arts Center.
• Answer phones, greet visitors, and manage front desk operations.
• Sell tickets and register classes, balance cash at close.
• Set up equipment for classes and events.

Skills

Customer service

Phone handling

Sales

Cash handling

Microsoft Word

Microsoft Excel

Lifting up to 30 lbs

Tools

Sales processing software

Job description

Description

Montpelier Arts Center is seeking a talented and motivated individual to join our customer service team. General office management duties include but are not limited to; opening and closing the facility, answering phones, greeting and assisting patrons, assisting resident artists, sales, balancing cash register, setting up equipment for classes and meetings, and other duties as assigned. Individuals with experience in the visual arts and/or marketing a plus but not required. Facility is open 7 days a week with daytime and evening shifts available. Must be able to bend and lift up to 30 pounds. General computer skills necessary and the ability to learn sales processing software.

About

Montpelier Arts Center is located in Laurel, Maryland. We are one of four arts facilities of The Maryland-National Capital Park & Planning Commission and serve a wide area within the Washington/Metropolitan area. We have been an arts destination for more than 40 years showcasing international, national, and regional artists as well as providing classes and special events.

https://www.pgparks.com/facilities/montpelier-arts-center

Important Duties

• Customer service
• Manager on Duty of facility
• Answer phones and office management
• Sales of tickets and class registration

Minimum Qualifications

• 1 year(s) experience

Preferred

• Knowledge of visual arts.

Knowledge, Skills And Abilities

• Microsoft word and excel
• Office filling
• Strength and dexterity to help set up for events
• Ability to lift up 30 lbs

Supplemental Information

May be subject to drug and alcohol testing.

Work hours

• Hours may vary depending on need, can work up to 28 hours per week. Hours average 15-25 hours per week.

Working Conditions/Environment

• Indoor office environment. Long periods of sitting with intervals of moving and lifting marketing materials or setting up for events.

Supplemental information

• Employment is contingent upon a favorable background check.

Equal Opportunity Statement

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1)

M-NCPPC will make all efforts to reasonably accommodate you.

2026 Benefit Summary For Seasonal Intermittent Employees

The following information is a summary of benefits extended to all Seasonal employees of the Maryland-National Capital Park and Planning Commission (M-NCPPC). This is for informational purposes only and is subject to change.

Limited Benefits For Seasonal Employees

Health Insurance Plans

You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment. This equates to 1,560 hours over a 12-month period.

If and when you are eligible for benefits, you will receive notification directly from the Health & Benefits Office.

Eligible Employees Pay 35% of the health insurance plan premium and The Commission Pays 65%.

• Medical
  • Kaiser Permanente Health Maintenance Organization (HMO) with Prescription Plan
  • UnitedHealthcare Select Plan (EPO)
• Prescription: CVS Caremark Prescription Plan

Other Benefits

• Credit Union
• Sick Leave Benefits

This summary is intended to highlight some of the benefits offered by the M-NCPPC. It is not an all-inclusive agreement and is subject to change. For a more detailed description of benefits, please see the appropriate benefits brochure, service agreement or manual. For more information, contact The Health and Benefits Office at [e-mail] or 301-454-1694.

Availability

What is your availability to teach? We are open seven days a week, 9am-10pm Mon. – Thurs.; Fri.-Sat. 10am – 6pm.

• Required Question