Front Desk Manager on Duty

The Maryland-National Capital Park and Planning Commission - PGC Parks and Recreation; South Laurel (MD); On-site; USD 16,531 - 24,796; Part time

Job summary

Montpelier Arts Center, part of The Maryland-National Capital Park and Planning Commission – PGC Parks and Recreation, seeks a motivated individual to join our customer service team in Laurel, Maryland. Responsibilities include greeting patrons, handling sales, answering phones, and assisting with class registrations and event setup.

This position is 15–28 hours per week, with daytime and evening shifts. Requires at least 1 year of experience; knowledge of visual arts is a plus.

Qualifications

• Required: 1 year of experience in a customer service or similar role.
• Preferred: Knowledge of visual arts.
• Strong computer skills including Word and Excel.

Responsibilities

• Answer phones and assist patrons.
• Open and close the facility and perform general office duties.
• Greet and assist resident artists; manage ticket sales and class registrations.
• Set up equipment and materials for classes and events; assist with marketing materials.

Skills

Customer service

Phone handling

Office management

Sales of tickets

Event setup

Lifting 30 lbs

Tools

Microsoft Word

Microsoft Excel

Job description

Montpelier Arts Center is seeking a talented and motivated individual to join our customer service team. General office management duties include but are not limited to; opening and closing the facility, answering phones, greeting and assisting patrons, assisting resident artists, sales, balancing cash register, setting up equipment for classes and meetings, and other duties as assigned. Individuals with experience in the visual arts and/or marketing a plus but not required. Facility is open 7 days a week with daytime and evening shifts available. Must be able to bend and lift up to 30 pounds. General computer skills necessary and the ability to learn sales processing software.

Montpelier Arts Center is located in Laurel, Maryland. We are one of four arts facilities of The Maryland-National Capital Park & Planning Commission and serve a wide area within the Washington/Metropolitan area. We have been an arts destination for more than 40 years showcasing international, national, and regional artists as well as providing classes and special events. Here's a link to our page for more information about our center: https://www.pgparks.com/facilities/montpelier-arts-center

• Customer service
• Manager on Duty of facility
• Answer phones and office management
• Sales of tickets and class registration

Required

• 1 year(s) experience

Preferred

• Knowledge of visual arts.

Knowledge, Skills and Abilities

• Microsoft word and excel
• Office filling
• Strength and dexterity to help set up for events
• Ability to lift up 30 lbs

May be subject to drug and alcohol testing.

Work hours

• Hours may vary depending on need, can work up to 28 hours per week. Hours average 15-25 hours per week.

Working Conditions/Environment

• Indoor office environment. Long periods of sitting with intervals of moving and lifting marketing materials or setting up for events.

Supplemental information

• Employment is contingent upon a favorable background check.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodation or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411. (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.