Front Desk Liaison and Escrow Assistant

Midland Title and Escrow, Ltd.; Toledo (OH); Hybrid; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a professional Front Desk Liaison and Escrow Assistant to enhance customer service and support the escrow department in Toledo, Ohio. This hybrid role blends front desk duties with administrative tasks related to real estate transactions, making it ideal for someone who thrives in a fast-paced environment. The right candidate will possess strong communication skills, exceptional attention to detail, and a positive attitude. Join a supportive team and take advantage of a great opportunity to grow your career in the title and escrow industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

Qualifications

• 1-2 years of experience in a front desk or customer service role preferred.
• Knowledge of real estate, title, and escrow processes preferred but not required.

Responsibilities

• Greet clients and manage incoming calls and inquiries.
• Support escrow officers and organize escrow files.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma

Associate's Degree

Job description

We are seeking a professional, organized, and customer-focused Front Desk Liaison and Escrow Assistant to join our growing title agency in Toledo, Ohio. This hybrid role involves providing excellent customer service at the front desk and assisting our escrow department with administrative tasks related to real estate transactions. The ideal candidate will have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

1. Greet clients, visitors, and vendors with a professional and friendly demeanor.
2. Answer and direct incoming calls, emails, and inquiries promptly and accurately.
3. Maintain a clean and organized front office, ensuring a welcoming atmosphere for clients and team members.
4. Manage client intake forms, ensuring all necessary documents are completed and processed.
5. Support escrow officers in managing the escrow process for real estate transactions.
6. Organize escrow files, ensuring all required documents are complete and accurate.
7. Process payments, disbursements, and escrow deposits in accordance with company policies.

Qualifications:

1. High school diploma or equivalent (Associate’s degree or higher preferred).
2. 1-2 years of experience in a front desk or customer service role preferred; prior experience in real estate or escrow is a plus.
3. Strong communication skills, both verbal and written.
4. Exceptional organizational skills and attention to detail.
5. Ability to multitask and handle high volumes of work while maintaining a positive attitude.
6. Knowledge of real estate, title, and escrow processes preferred but not required; training will be provided for the right candidate.
7. Professional appearance and demeanor.
8. Competitive salary based on experience.
9. Health, dental, and vision insurance.
10. Paid time off and holiday pay.
11. Positive and supportive team environment.

This position offers a great opportunity to develop your career in the title and escrow industry while providing top-notch service to our clients. If you are motivated, detail-oriented, and eager to contribute to a dynamic team, we encourage you to apply!