Front Desk & Leasing Coordinator

hanini; Newark (NJ); On-site; USD 20,664 - 30,307; Full time

Job summary

hanini is looking for a Front Desk & Leasing Coordinator in Newark, New Jersey. This full-time position requires strong customer service and communication skills, acting as the first point of contact for residents and visitors while providing administrative support to the property management team.

The ideal candidate will assist with leasing inquiries, schedule tours, and maintain positive resident relations. A competitive hourly rate is offered, along with opportunities for growth within the company.

Qualifications

• Customer service, receptionist, or property management experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet residents, prospects, and visitors professionally.
• Manage office correspondence and records.
• Respond to leasing inquiries and schedule tours.
• Assist residents with inquiries and service requests.

Skills

Customer service skills

Communication skills

Multitasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

We are seeking a friendly, organized, and professional Front Desk & Leasing Coordinator to join our team.

This position serves as the first point of contact for residents, prospects, vendors, and visitors while providing administrative support to the property management and leasing teams. The ideal candidate will have strong customer service skills, excellent communication abilities, and a willingness to learn property management operations.

Key Responsibilities

Front Desk & Administrative Duties

• Greet residents, prospects, and visitors in a professional manner.
• Answer and direct incoming phone calls and emails.
• Manage office correspondence and package deliveries.
• Maintain organized records and resident files.
• Assist with data entry and general administrative tasks.
• Support office operations and special projects as needed.

Leasing Support

• Respond to leasing inquiries and schedule property tours.
• Conduct apartment tours for prospective residents.
• Follow up with prospects regarding applications and availability.
• Assist with lease preparation and move-in coordination.
• Maintain online listings and marketing platforms.

Resident Relations

• Assist residents with general inquiries and service requests.
• Submit and track maintenance requests.
• Help coordinate resident communications and notices.
• Provide exceptional customer service and maintain positive resident relationships.

Schedule

Full-time Monday through Friday.

Compensation

Competitive hourly rate based on experience. Opportunity for growth within property management and leasing operations.

Requirements

• High school diploma or equivalent required.
• Previous customer service, receptionist, administrative, leasing, or property management experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to multitask in a fast‑paced environment.
• Professional appearance and positive attitude.